Aerial Sales Coordinator
hace 1 semana
Vueling Airlines is a leading low-cost airline in Europe, with a strong presence in the Spanish domestic market, as well as in France and Italy.
Job PurposeThe primary objective of this position is to provide administrative support to the sales team, focusing on managing contracts, travel agency information, and other related tasks.
This role serves as a bridge between the sales team and other departments, ensuring seamless communication and collaboration to deliver exceptional services to partners, including agencies, tour operators, and online travel agencies (OTAs).
Main Accountabilities- Provide administrative assistance to the sales team, handling regular requests from agencies regarding technical issues, product inquiries, invoices, and more.
- Manage promotional actions budget, ensuring efficient allocation and adherence to procedures.
- Apply established policies and procedures to resolve any situation that may arise.
- Oversee the management of Tour Operator Organized (TTO) allotments, including contract creation, bookings, releases, passenger name list changes, special requests, ancillaries, payments, and coordination with sales and legal teams.
- Coordinate charter flights, working closely with network teams, negotiating agreements, and overseeing internal approval processes, contract creation, booking, passenger name list updates, special requests, and payments.
- Manage sales requests sent to the indoor sales inbox mailbox.
- Create and monitor 'promovueling' POs and needs derived from commercial activities, while keeping track of 'otros costes comerciales' budget.
- Maintain close relationships with sales teams, sales processes and effectiveness area, legal department, revenue management, distribution area, network and operations, finance, and customer services teams.
- Establish external partnerships with agencies, OTAs, tour operators, airports, and other relevant stakeholders.
Candidates should hold a diploma or bachelor's degree in Economics, Sales, or Tourism.
ExperienceA minimum of experience in airlines or agencies is required.
Competencies- Teamwork skills are essential.
- Able to work autonomously and find creative solutions under pressure.
- Organized and comfortable in rapidly changing environments.
- Strong understanding of airline selling processes.
- Interest in the airline industry.
Candidates must be proficient in English (B2 level) and fluent in Spanish. Knowledge of Italian, French, or German is a plus.
Other RequirementsFamiliarity with Office Suite and ideally knowledge of Skyspeed are desired.
An estimated salary for this position is around 35,000-45,000 euros per annum, based on the company's current market conditions and the successful candidate's qualifications and experience.
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