Senior Production Coordinator

hace 3 semanas


Madrid, Madrid, España Sagan A tiempo completo

**Job Summary:**
Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.

We are seeking a highly organized Senior Production Coordinator to manage customer repair schedules. This role requires strong attention to detail, effective communication skills, and an understanding of customer service best practices.

Key Responsibilities:

  • Scheduling and Coordination: Manage and optimize repair schedules based on contract and repair plan requirements.
  • Contract Review: Verify that all required signatures are obtained, and that contracts align with the repair scope and specifications.
  • Customer Communication: Contact customers to confirm repair dates, set expectations, and answer any scheduling inquiries.
  • Documentation: Utilize Google Sheets and related software to maintain scheduling records and track project progress.

Qualifications:

  • Language Skills: Fluent in English with excellent phone and written communication skills.
  • Experience: Background in customer service, scheduling, or a related role is preferred.
  • Technical Skills: Proficiency in Google Sheets; experience with Adobe and Service Titan CRM is a plus but not mandatory.
  • Attributes: Strong organizational skills, attention to detail, and a client-focused approach.

Benefits:

  • This is an independent contractor position.
  • Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (CST).
  • Up to $1800 USD per month salary range.

About Sagan:

Sagan is dedicated to bridging the gap between global talent and US-based businesses, connecting candidates with leading American companies.


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