Digital Consumer Solutions Specialist
hace 1 día
At Mygwork, we're committed to creating a workplace where everyone feels valued and respected. We're looking for a talented Consumer Roll Out Manager to join our BTS M&S Digital Consumer Solutions team in Madrid.
About the RoleThe Consumer Roll Out Manager will be responsible for the successful adoption and implementation of digital consumer solutions in the markets. This involves providing expertise and support on functional usage, operations, and effective execution, as well as raising and following up risks and mitigations required for successful adoption.
Key Responsibilities- Business Relationship Management: Provide functional expertise on Digital Consumers processes and solutions, ensuring final users' adoption.
- Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while ensuring they utilize the full potential of the application.
- Change management: Analyze the requests coming from the demand funnel, assessing the feasibility of these business requests in the context of the standard application solution and the impact of this requirement on the GRM (global versus local).
- Project Management: Design business processes, configure and coordinate from external parties, unit testing, definition and roll-out of standards and templates, and potentially participate in training the business community (key users).
- University degree in Computer Science or similar.
- 4 years of working experience with the following new technology trends: Cloud SAAS solutions, e-commerce, Microsoft Power Platform, and Microsoft O365 Platform.
We're looking for a passionate and experienced colleague who can bring their human best to our team. If you're a digital transformation expert with a passion for consumer adoption, we'd love to hear from you.
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