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Project Management Officer

hace 2 meses

Madrid, Madrid, España Sgs A tiempo completo
About the Role

We are seeking a highly skilled and organized individual to join our team as a Project Management Officer. As a key member of our Corporate Information Technology (IT) team, you will play a pivotal role in ensuring the seamless delivery of projects and enhancements across the IT Organization.

Key Responsibilities
  • Track and report on the status of in-flight projects within the portfolio, covering scope, budget, and timelines.
  • Establish project governance boards and, when necessary, preside over them, compiling meeting minutes and tracking pending actions.
  • Manage project documentation, ensuring completeness and proper registration in our tools.
  • Guarantee that project deliverables adhere to the established schedule.
  • Monitor KPIs across IT projects and enforce PMO quality gates.
  • Aggregate best practices and drive continuous improvements in the project lifecycle.
  • Manage dependencies, risks, and issues, coordinating corrective actions.
Additional Responsibilities
  • Facilitate onboarding for new IT team members.
  • Take ownership of communications and training related to ITBM processes, maintaining complete control over them.
  • Create and update training materials and user guides.
  • Conduct training sessions.
  • Schedule and lead the Communities of Practice.
  • Design and launch communications.
  • Keep the SharePoint site up to date.
  • Identify areas for improvement concerning IT Governance and IT Processes.
Qualifications
  • Bachelor's or Master's degree in a relevant IT or Computer Science field.
  • Over 3 years of experience in project delivery within a PMO capacity.
  • Proficiency in managing the entire project lifecycle with project teams.
  • Proven ability to work on large-scale initiatives, bringing diverse stakeholder groups together to deliver value and manage complex dependencies.
  • Demonstrated coaching experience in project management best practices.
  • Experience in diverse, multi-cultural, and matrix corporate cultures.
  • Expertise in Change Management and cultural change.
  • Ability to secure commitment to action by considering impacts and utilizing formal and informal communication channels.
  • Knowledgeable in ITBM Processes (demand management, application development, portfolio, program and project management), Governance Frameworks (COBIT), and Human Change Management (HCMBook, Prosci).
  • Familiarity with tools such as ServiceNow, SharePoint, AzureDevOps, and Confluence.
Required Skills
  • Exceptionally collaborative, flexible, and adaptable when working with customers and various teams.
  • Excellent analytical, problem-solving, and troubleshooting skills to manage complex process and technology issues.
  • Outstanding soft skills at all levels within an organization.
  • Excellent communication skills and the ability to build relationships with all levels within the business and external business partners.
  • Proficiency in English, both written and spoken, is mandatory due to the multi-cultural environment.
  • Strong experience using ServiceNow or equivalent PPM Tools.
  • Intermediate Excel and PowerPoint skills.
  • Experience using SharePoint and Microsoft Teams.
Leadership Competencies
  • Stakeholders Management & Engagement