Hospitality Services Leader

hace 3 semanas


Barcelona, Barcelona, España Hosco A tiempo completo
Hospitality Services Leadership
We are seeking an experienced leader to join our team as a Hospitality Services Leader at Hosco. In this role, you will be responsible for leading the Banquets Department and ensuring the highest level of service is delivered to our guests.

**Key Responsibilities:**
* Develop and implement strategies to drive customer satisfaction and capitalise on revenue during the event phase of functions
* Conduct regular performance reviews and coaching sessions with team members, and provide feedback to improve service performance and guest satisfaction
* Monitor and manage the payroll function, and schedules banquet service staff to forecast and service standards while maximizing profits

**Requirements:**
* 4 years experience in event management, food and beverage, sales and marketing, or related professional area, or equivalent combination of education and experience
* High school diploma or GED; 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
* Advanced proficiency in Spanish language required

**What We Offer:**
* A competitive salary of $70,000 - $90,000 per year, based on experience
* Opportunities for career growth and development within our global network of hotels and resorts
* Comprehensive benefits package, including health insurance, retirement plan, and paid time off

**Let's work together to deliver exceptional customer service

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