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Order Fulfillment and Supply Chain Operations Specialist

hace 1 mes


Madrid, Madrid, España Novo Nordisk A tiempo completo
About the Role

We are seeking a highly skilled Order Fulfillment and Supply Chain Operations Specialist to join our team at Novo Nordisk. As a key member of our supply chain operations, you will play a critical role in ensuring the timely and effective supply of products within the LBU, acting as the main point of contact for distribution partners and wholesalers in Spain.

Key Responsibilities
  • In-Market Supply Monitoring: Analyze market supply patterns, implement efficiencies, and report on supply developments using Free Price System data.
  • Partner Relationship Management: Manage and optimize relationships with distribution and wholesaler partners, driving service improvements.
  • Supply Chain Operations: Coordinate complaints, returns, stock replacement, invoicing, and customer master maintenance, while fostering continuous improvement.
  • Legislative Compliance and Improvement: Ensure compliance with GDP and supply chain laws in Spain, reviewing processes, monitoring 3PL KPIs, and updating SOPs as needed.
  • Financial and Tender Management: Calculate and manage rebates, distribution costs, and supply chain budgets, while developing public tender dossiers and managing the recall process.
Requirements
  • Finance or Technical University degree
  • 3+ years of Supply Chain experience, ideally in the international pharmaceutical industry
  • Strong quantitative and analytical skills, with the ability to link data from multiple sources
  • Strong project management skills, with expertise in planning, execution, and follow-up
  • Excellent communication, customer orientation, and interpersonal skills to build strong relationships
  • Ability to anticipate problems and roadblocks to prevent crisis situations
  • Proficient in MS Office (Word, Excel, Outlook) and ERP systems (e.g., SAP), especially in the logistics module
  • Solid understanding of supply chain processes, GDP, and pharmaceutical regulatory/quality requirements
  • Fluent in English and Spanish
Salary

The estimated annual salary for this position is approximately €60,000 - €80,000, depending on experience.

About Novo Nordisk

Novo Nordisk is a dynamic company that drives change in the pharmaceutical industry. We strive for excellence without fixating on perfection, embracing experimentation and innovation to move the needle on patient care.