Director of Operational Excellence
hace 5 días
Job Title: Director of Operational Excellence
About the Role:
The primary objective of this position is to drive resolution for problems in materials, components, and products through systematic and fast methodologies. Lead teams responsible for resolving internal and external concerns by collaborating with other functions as needed. Serve as the go-to expert on problem-solving and provide training on fundamental quality tools while supporting improvement initiatives. Ensure timely and flawless communication to customers and manage escalations.
Key Responsibilities:
- Ensure prompt resolution of identified problems with the required urgency.
- Verify failure description and scope of issue. Implement emergency actions.
- Analyze data collected within manufacturing processes. Ensure timely containment actions.
- Drive root cause analysis until identification and derive corrective action plans.
- Lead problem-solving teams and Fast Response Systems. Responsible for driving the problem-solving process including tool use, confirming 8D content, and meeting customer and/or internal response time requirements.
- In the case of non-conforming products, facilitate the problem-solving process with relevant teams.
- Perform process capability studies on existing processes. Review and analyze results. Recommend changes to processes based upon findings and perform follow-up to verify effectiveness.
- Participate in modifying Failure Mode and Effects Analysis (FMEA).
- Ensure timely communication to customers on escalated issues and drive accountability for problem resolution.
Work Environment: Standard office environment, noisy and busy manufacturing areas/labs, and clean-room environment. Advanced Energy Management Limited is a dynamic, technically challenging, and fast-paced manufacturing workplace.
Qualifications:
- Strong communication, facilitating, and coordination skills.
- Able to handle communications with customers.
- Expert in Problem-solving methodologies.
- 6Sigma Black Belt.
- Expert in practical problem-solving tools using 8D methodology: Is-Is Not, Brainstorming, Fishbone diagram, Affinity Diagrams, 3x 5 Why.
- Experience in Assembly processes.
Benefits: Competitive salary range $120,000 - $180,000 per annum, commensurate with experience. Benefits package includes comprehensive health insurance, retirement plan, paid time off, and professional development opportunities.
About Us: Advanced Energy Management Limited is a leading provider of energy management solutions. We value innovation, teamwork, and customer satisfaction. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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