Senior Cloud Reliability Engineer
hace 2 semanas
Senior Service Reliability Engineer
Business Environment:Amadeus Cloud Services is a mission-critical team that supports the expert technical team transforming Azure Public Cloud and on-premise infrastructure using Hyperconverged infrastructure solutions.
The primary focus is on Amadeus internal R&D perimeter, requiring a deep understanding of Amadeus High-Level Design regarding cloud transformation and the ability to provide vision and adaptations for the team.
The team will concentrate on automation (Vmware VRA and Terraform/Github) and build and maintain a platform running on VMware infrastructure.
Your Main Responsibilities:As a Senior Service Reliability Engineer, you will work on two distinct solutions: 50% on-premise and 50% Azure Cloud, with a focus on Public Cloud First activities.
Key responsibilities include supporting the VMware infrastructure team, Cloud Automation team/DevOps, and managing a team of staff employees with accountability for their performance and results.
Common Accountabilities:Key accountabilities include:
- Managing a team of staff employees and having accountability for their performance and results.
- Setting performance objectives, conducting performance reviews, and recommending pay actions.
- Defining a vision for the team in line with the department strategy and operational challenges and translating it into a concrete action plan.
- Working with a high level of autonomy, with some guidance from Senior Manager.
- Acting as a technical reference across multiple areas, anticipating solutions to complex problems.
- Optimizing efficiency based on knowledge and experience with the policies, procedures, and business plan.
Key specific accountabilities include:
- Organizing the team and ensuring they can perform the best support on our migration to cloud.
- Continuous improvement of team-internal processes to design, implement, provide, validate, and automatically test, version, and release integrated infrastructure automation and cloud integration solutions.
- Presenting solutions to management with fully documented and analyzed proposals.
- Supporting the operational team to diagnose and recover from service disruptions, reporting comprehensive status to management.
- Participating in the evaluation, installation, support, and control of relevant tools used to provide infrastructure automation and cloud integration solutions.
- Participating in the design of, implement, and support cloud integration solutions using relevant tools and self-developed automation components.
- Coordinating the end-to-end process to deploy such solutions.
- Coordinating the resolution of conflicting or diverging technical requests during release integration supporting internal team members as well as users and stakeholders external to the team.
- Communicating release plans and results to key users and stakeholders.
- Participating in the definition of operational, security, and high availability requirements for Amadeus DevOps automation solutions.
- Interacting with operational and development groups to maintain accuracy on Amadeus architectural knowledge.
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