Senior Technical Content Strategist
hace 3 días
About the Role
We are seeking a highly skilled Senior Technical Writer to lead our documentation projects and contribute to the ongoing development of our content strategy at Board Deutschland GmbH.
Key Responsibilities
- Develop innovative and efficient ways to deliver technical content that meets the needs of a diverse user base.
- Produce clear, concise, and well-researched content, including bug fixes, release notes, feature guides, announcements, FAQs, and blog posts.
- Lead projects end-to-end, managing multiple initiatives simultaneously and driving forward documentation efforts independently.
- Become a subject matter expert, gaining in-depth knowledge of our products and services to audit, update, and create documentation that is accurate and aligned with current product features.
- Innovate and improve documentation processes, identifying inefficiencies in current workflows and implementing new processes and Standard Operating Procedures (SOPs).
Requirements
- A minimum of 5 years of experience in technical writing or content management, ideally within IT or SaaS industry.
- Strong leadership and problem-solving abilities, with proven experience managing projects from start to finish.
- Technical proficiency, with knowledge of software development and familiarity with platforms such as Azure.
- Exceptional written communication skills in English, U.S. spelling preferred.
- Ability to advocate for and negotiate improvements in both the product and documentation to further the knowledge management mission.
About Board Deutschland GmbH
We are a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day.
Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.
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