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Senior Technical Content Strategist
hace 1 mes
Key Responsibilities:
You will collaborate with product squads to plan, write, review, and improve technical documentation on an ongoing basis.
As a key member of the Technical Writing Guild, you will participate in quarterly OKRs and work with other technical writers to achieve shared goals.
You will create a documentation strategy with product team members, identifying target audiences, content needs, and page structures.
Optimal documentation production will involve use case-based content to explain, instruct, and guide users in the successful use of our products.
Requirements:
- Strategic thinking about documentation architecture and product portfolio.
- Deep understanding of product area audiences and product usage.
- Excellent writing skills with a focus on user feedback and quality improvement.
- Ability to use data and insights to inform content decisions and advocate for best practices.
- Good time management and organization skills with the ability to prioritize competing demands.
- Experience writing technical content for complex product suites, documenting REST APIs, services, and code examples.
- Ability to quickly grasp technical concepts and ask relevant questions.
- Experience with markup languages, version control systems, and Docs-as-Code approaches.
