Mediterranean Customer Experience Representative
hace 1 semana
**About the Role:**
We are seeking a highly skilled and enthusiastic Mediterranean Customer Experience Representative to join our team at Recruit4Work Sl. This is an exciting opportunity for someone who wants to experience the Mediterranean lifestyle while working in customer service.
**Job Responsibilities:**
- Provide exceptional customer support through active listening and adjusting support approach to accommodate all levels of customer experience.
- Work with confidential customer information and treat it sensitively.
- Use software to source and input customer data accurately as related to the inquiry.
- Respond, resolve, and work proactively with incoming transactions of various types.
- Make qualitative outgoing transactions of various types, including sales, case follow-up, etc.
- Record and complete back-office work accurately as per client requirements.
- Present a professional and knowledgeable approach on all customer interactions.
**Requirements:**
- Fluent in Danish.
- Working proficiency in English.
- Minimum 1 year experience in Customer Service/Fulfillment.
- Excellent communication skills.
- Ability to walk customers through complex procedures from start to finish.
- Confident, adaptable, empathetic, and positive.
**What We Offer:**
- An excellent benefits package.
- A multilingual and excellent work environment.
- Extensive training.
- Adaptation to Greek Culture and Greek language courses.
**Location:**
The successful candidate will be based in Greece and work remotely. A relocation allowance is available for the right candidate.
**Salary:** €25,000 - €35,000 per annum (depending on experience). In addition, we offer a comprehensive benefits package that includes health insurance, paid vacation, and opportunities for career growth.
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