Admissions Coordinator

We are seeking an Admissions Coordinator to join our team at Berklee College of Music. The successful candidate will be responsible for assisting with the day-to-day operations of the admissions office, building interest and excitement among candidates, and helping them through the enrollment process.

Key Responsibilities:

• Advises and provides students with information about programs delivered on the Valencia campus, including the admission process, eligibility requirements, tuition, scholarships, and financial aid.
• Engages with and builds excitement among the candidates, helps them through the process from application to enrollment, and keeps them engaged throughout the entire process.
• Explains school policies and enrollment process to applicants, students, and their families.
• Assists students in completing admission forms and answering questions related to the admissions and enrollment process.
• Conducts guided campus tours for prospective students, detailing on-campus facilities and resources and available degree options.
• Processes and manages student data, maintains the current database, along with other data maintenance tasks.
• Assists with the review and filing of supporting materials, including transcripts.
• Schedules interviews with applicants.
• Supports Admissions events and other institutional recruitment functions.
• Provides some visa support to applicants if needed.

Requirements:

• Bachelor's degree, preferably with a concentration in music, performing arts, or education.
• English fluency (C1 minimum or native).
• A minimum of one year of professional experience in administrative roles along with experience in sales or customer service.
• Excellent sales and customer service skills.
• Knowledge of and experience with CRMs, Google Suite, and MS Office.
• Capacity to prioritize projects and remain calm during peak Admissions and enrollment periods.
• Strong interpersonal and communication skills are essential.
• Positive and outgoing attitude and great team spirit.
• Detail oriented.
• Ability to meet a flexible work schedule, including some evenings and/or weekends.

Preferred Qualifications:

• Experience in international admissions.
• Performing arts, musical training, and/or music industry experience.
• Experience in College/University Admissions.
• Previous study abroad or other significant international experience.
• Experience in using Mac computers.