Digital Solutions Expert

hace 18 horas


Zaragoza, Zaragoza, España Jti A tiempo completo

**About JTI and the Role**

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At JTI, we strive to be a leader in the global tobacco and consumer goods industry by fostering a culture of diversity, equity, and inclusion. We are proud to celebrate our differences and ensure that everyone truly belongs.

With over 46,000 employees from all over the world, we are continuously building unique success stories together. Our commitment to creating a positive work environment is reflected in our employee satisfaction levels, with 83% of employees feeling happy working at JTI.

We are seeking an experienced and passionate colleague to join our BTS M&S Digital Consumer Solutions team in Madrid as a Consumer Roll Out Manager. This role offers an exciting opportunity to make a difference with us by bringing your human best.

**Job Responsibilities**

Business Relationship Management:

* Provide functional expertise on digital consumers' processes and solutions to ensure final users' adoption.

* Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions while ensuring they utilize the full potential of the application.

Change Management:

* Analyze the feasibility of business requests in the context of the standard application solution and its impact on the GRM (global versus local).

* Coordinate and conduct application testing (new support packages, releases, functionality, and customizing) in close cooperation with quality assurance and technical teams.

Project Management:

* Participate in project teams and perform the following tasks: design of business processes.

The successful candidate will act as a liaison between market functions and IT delivery teams, coordinating other IT teams and 3rd party companies to deliver specific initiatives on time and budget agreed plans. Additionally, this role ensures IT Governance on Marketing & Sales related matters and proper communication.

If you're ready to take a new step in your career and join a global team of IT professionals to move a successful corporation forward, apply now

**What You Will Do**

  1. Business relationship management to provide functional expertise on digital consumer processes and solutions.
  2. Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions.
  3. Analyze the feasibility of business requests and their impact on the GRM (global versus local).
  4. Coordinate and conduct application testing.
  5. Participate in project teams and perform tasks such as designing business processes.

**Requirements and Qualifications:**

* Experienced professional with knowledge of digital consumer solutions and processes.

* Strong analytical and problem-solving skills.

* Excellent communication and interpersonal skills.

* Ability to work effectively in a team environment.

**Compensation and Benefits:**

* Competitive salary: €50,000 - €70,000 per year based on experience.

* Comprehensive benefits package, including health insurance, retirement plan, and paid time off.

**Location:** Madrid, Spain

JTI values diversity, equity, and inclusion, and we welcome applications from qualified candidates from diverse backgrounds.



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