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Senior Manager, UX Architecture

hace 2 meses

Barcelona, Barcelona, España Dow Jones A tiempo completo
About the Role

We are seeking a highly skilled Senior Manager, UX Architecture to join our team at Dow Jones. As a key member of our UX Architecture team, you will be responsible for driving the development of user-centered design solutions that meet the needs of our customers.

Key Responsibilities
  1. Lead UX Architecture: Develop and implement UX architecture strategies that align with business goals and customer needs.
  2. Manage UX Team: Lead and manage a team of UX architects, providing guidance, support, and mentorship to ensure the delivery of high-quality solutions.
  3. Drive Conceptualization and Delivery: Take a hands-on role in driving the conceptualization and delivery of Factiva projects, from creating conceptual sketches to user flows to wireframes and functional specs.
  4. Champion Design-Centered Solutions: Champion prioritization of design-centered and data-informed product enhancements, ensuring that solutions meet the needs of our customers.
  5. Evangelize Modular Design: Evangelize the importance of modular design, create interaction patterns in our design system, and help to drive adoption of the design system.
  6. Collaborate Across Teams: Collaborate across the Experience Architecture team to create holistic, reusable solutions and help set standards for process, communication, and documentation.
  7. Partner with Peers: Partner with peers to create a connected experience across Dow Jones' portfolio of B2B products, including Factiva, NewsPlus, and Risk & Compliance.
  8. Meet with Stakeholders: Meet with stakeholders and upper management/leadership to get input and communicate strategies and solutions.
  9. Coordinate with Product and Engineering: Coordinate and meet regularly with Product, Delivery, and Engineering to collaborate on timelines and resource management.
  10. Manage Team Workload: Manage the workload of your team and provide regular updates on projects, team status, and resourcing.
  11. Contribute to UX Strategy: Contribute to our UX Strategy by collaborating with Product on how UX contributes to achieving business objectives and ensuring solutions support specific business goals.
  12. Collaborate with Customer Insights: Collaborate with our Customer Insights team, creating test materials, hypotheses and criteria, and incorporating recommendations and analysis into the UX process.
  13. Work with Researchers: Work with researchers to understand customer needs and define opportunities through usability testing and empathy studies and analyzing data trends.
  14. Collaborate with Accessibility Lead: Collaborate with the Accessibility lead to ensure we meet standards for accessibility and include it in our process.
Requirements
  1. Bachelor's Degree or Equivalent Experience: Bachelor's degree or equivalent experience.
  2. Minimum 10 Years of Experience: Minimum 10 years of experience in CX or UX, spanning strategy, research, and design.
  3. Leadership Experience: 3+ years in previous leadership roles and can effectively oversee the quality and efficacy of our digital team's work.
  4. Strong Grasp of UI, HCI, and UX Principles: Strong grasp of UI, HCI, and UX principles.
  5. Fluency in Best Practices: Fluency in best practices for mobile, web-based, and responsive design.
  6. Experience in Information Architecture: Experience in information architecture, user and screen flows, information design, conceptual and detailed wireframing, and prototyping tools.
  7. Experience in Large-Scale Publishing: Experience working with large-scale publishing and CMS environments.
  8. Experience in Design and Usability: Experience in the design and usability of news, data-rich, or financial services web and mobile solutions.
  9. Experience with Design Systems: Experience working with Design Systems, in creating and reusing components.
  10. Experience in Agile Environment: Experience working in an Agile environment.
  11. Strong Proficiency with G-Suite: Strong proficiency with G-suite products and experience with professional collaboration tools such as Jira, Confluence, and Airtable.
  12. Expertise with Figma and Miro: Expertise with Figma, Miro, and other prototyping and design tools.
  13. Strong Portfolio: A strong portfolio that demonstrates your experience and UX skills showcased in several case studies as well as clear examples of products that rely on metadata for informational organization, navigation, and user pathing.
  14. Great Communication Skills: Great communication skills and presentation skills including the ability to speak to the specifics and benefits of the user-centered design process.
Plus
  1. Familiarity with WCAG Accessibility Standards: Familiarity with WCAG accessibility standards and compliance.
  2. Knowledge of Services Design and Service Mapping: Knowledge of Services Design and Service Mapping.