Customer Supply Chain Manager Iberia

hace 1 mes

Barcelona, Barcelona, España Barry Callebaut A tiempo completo
Job Title: Customer Supply Chain Manager Iberia

At Barry Callebaut, we are seeking a highly skilled Customer Supply Chain Manager to join our team in Iberia. As a key member of our organization, you will play a crucial role in enabling our Next Level operating model and ensuring the CSD organization sits close to markets & customers.

Key Responsibilities:
  • Drive customer service objectives and deliver stickiness with our customers to enable long-term growth.
  • Partner with commercial/sales leaders in the markets and key customers to generate deep insights to support the country cluster strategic priorities.
  • Take accountability for driving performance improvements in local supply chain activities and deliver improved service and cost-to-serve.
  • Develop and own the Country cluster supply chain strategy and route to market by identifying and balancing key drivers from an economic, industry, customer and competitive landscape perspective.
  • Leverage and actively manage the GBS process towers & teams and act as an advocate for E2E integration and efficiency.
  • Ensure local market intelligence and day-to-day operations are in line with global, regional and local goals (e.g. SLAs, budgets, lead times,...).
  • Own the Cluster country supply chain budget & service level.
  • Actively participate in the demand validation and sign-off of the Country cluster.
  • Develop joint business plans with key customers and enable customer intimacy & proximity.
  • Support the development of robust weekly plans and forecast consumption assumptions; lead the country cluster S&OE discussions.
  • Deliver NPI within the Country/cluster (incl management of obsolete or outlet inventory).
  • Be the SPOC of the Country cluster for any Global/Regional projects.
  • Ensure Global/Regional processes and policies are implemented and adhered to.
Requirements:
  • Post graduate in any business / supply chain discipline.
  • Proficient in English.
  • Strong communication & presentation skills.
  • Commercially savvy and balanced professional (excels in expectation management).
  • Ability to lead and manage change in a complex environment.
Additional Considerations:
  • Travel requirements: 10 to 15%.
  • Frequent customer visits & reviews.

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