Reception Desk Assistant
hace 2 semanas
Job Title: Reception Desk Assistant
Job Summary: We are seeking a highly motivated and organized Reception Desk Assistant to join our team at TOCHostels & Suites. As a Reception Desk Assistant, you will be responsible for providing exceptional customer service to our guests, handling room allocations, and managing the front desk operations.
Key Responsibilities:
- Check-in and check-out guests, ensuring a smooth and efficient process
- Manage room allocations, including room changes and upgrades
- Collaborate with the housekeeping department to ensure a high level of cleanliness and maintenance
- Assist with the breakfast setup and shift closing
- Manage individual and group bookings, including revisions, modifications, and cancellations
- Provide information on hostel facilities, the city, and assist guests with their queries
Requirements:
- Pursuing tourism-related studies or having a relevant convention
- Fluent English and Spanish
- Ability to work in a fast-paced environment and handle stress well
- Excellent communication and interpersonal skills
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
How to Apply: If you are a motivated and organized individual who is passionate about providing exceptional customer service, please submit your CV to us.
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