Assistant Store Manager
hace 4 semanas
The Assistant Store Manager is a key leadership role at DTLR, responsible for assisting the Store Manager in upholding the daily store operations of a retail store. This includes ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.
Key Responsibilities:
• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assists with the recruitment, selection, and training and development of store personnel.
• Assists and provides feedback to Store Manager on annual performance evaluations for all store employees.
• Assists with expense management and develops strategies that position stores to perform in accordance with the budget.
• Monitors and controls all aspects of operational compliance, safety, and business standards.
• Supports the training of all employees in suggested selling and merchandising techniques.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Assists in the completion of accurate and regular merchandise inventory counts.
Requirements:
To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
• Requires a minimum of one (1) year in retail management.
• Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates, and customers.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations.
• Position continually requires demonstrated poise, tact, and diplomacy.
• Must demonstrate an ability to think strategically, plan, and organize effectively.
• Must be able to maintain an exemplary degree of professionalism in all situations.
• Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Results driven with demonstrated critical and creative thinking skills.
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