Chief Technical Support Officer
hace 2 días
At Palo Alto Networks, we are committed to shaping the future of cybersecurity. As a Chief Technical Support Officer, you will play a critical role in helping us achieve our mission of protecting the digital way of life.
Job DescriptionWe are seeking an experienced technical leader to join our team as a Chief Technical Support Officer. In this role, you will be responsible for leading a team of Senior Technical Support Engineers who provide support to our clients after they have purchased our products.
As a key member of our technical support team, you will work closely with cross-functional teams to ensure that our clients receive the best possible support experience. You will be responsible for implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they arise.
The successful candidate will have a minimum of 5 years of experience in leading technical support teams, with a good understanding of multi-departmental dynamics and cross-functional collaboration. You will also have excellent communication and leadership skills, with the ability to drive change initiatives and manage escalations.
Our ideal candidate will have experience in Enterprise software and/or SaaS solutions support and service delivery, as well as industry knowledge of Cloud Security products and market trends. They will be goal-oriented, with the ability to prioritize multiple dynamic situations and work on own initiative.
We offer a competitive salary of $120,000 per year, which includes benefits such as FLEXBenefits wellbeing spending account, mental and financial health resources, and personalized learning opportunities. Our commitment to diversity and inclusion means that all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Key Responsibilities- Lead daily operations of a team of Senior Technical Support Engineers responsible for delivering the Focus Services portfolio in line with company goals and objectives
- Ensure that engineers have the resources and processes necessary for successful and sustained performance
- Work on long-term strategic projects to optimize support for biggest customers, with focus on proactive support
- Mentor and direct team to deliver on company goals and objectives and improve opportunity metrics such as response time and resolve time
Minimum of 5 years of experience in leading technical support teams
Good understanding of multi-departmental dynamics and cross-functional collaboration
Excellent communication and leadership skills
Ability to drive change initiatives and manage escalations
-
Chief Resilience Officer
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoJob Title: Chief Resilience OfficerOverview: Amadeus is seeking a highly skilled Chief Resilience Officer to lead continuity planning, disaster recovery, and crisis management efforts for Outpayce. This role will ensure business continuity aligns with all legal, regulatory, and policy requirements while addressing emerging risks.Salary: $120,000 - $180,000...
-
Chief Technology Officer
hace 4 semanas
Madrid, Madrid, España Osome A tiempo completoOsome is looking for a seasoned technology leader to drive the company's technical vision and strategy. As the Chief Technology Officer, you will oversee all technical operations, ensuring the security, scalability, and performance of Osome's applications and infrastructure. Your expertise in ERP/CRM technologies and enterprise-level applications will be...
-
Chief Financial Planning and Strategy Officer
hace 3 semanas
Madrid, Madrid, España CUBE A tiempo completoOverviewCUBE is a market leader in Regtech, providing innovative solutions to simplify regulatory compliance for financial institutions. We are seeking a highly experienced Chief Financial Planning and Strategy Officer to support our growth objectives.
-
Chief Financial Governance Officer
hace 4 semanas
Madrid, Madrid, España ECFR A tiempo completoAbout ECFRECFR is a forward-thinking organization that prides itself on its commitment to transparency and strategic decision-making. We are seeking a highly skilled Chief Financial Governance Officer to join our team.Job DescriptionAs a Chief Financial Governance Officer, you will be responsible for delivering financial transparency, controlling matters,...
-
Chief Marketing Officer
hace 3 semanas
Madrid, Madrid, España Teenage Helpline A tiempo completoAbout the RoleAs our Chief Marketing Officer, you will play a pivotal role in driving the strategic direction of our Marketing efforts. Reporting directly to the CEO and sitting on the Executive Team, you will be responsible for developing and executing our Marketing Strategy to increase awareness of our Charity and its activities.
-
Chief Privacy Compliance Officer
hace 2 días
Madrid, Madrid, España The Cooper Companies A tiempo completoJob SummaryA brighter future awaits you as a Chief Privacy Compliance Officer at The Cooper Companies.About the RoleWe are seeking a highly experienced and skilled Chief Privacy Compliance Officer to join our team. As a key member of our legal department, you will play a critical role in ensuring that our organization is compliant with all relevant data...
-
Chief Global Agency Officer
hace 3 semanas
Madrid, Madrid, España Apex Group A tiempo completoJob SummaryThe Apex Group is a leading global financial services provider offering agency services in various jurisdictions. We are seeking a highly skilled Chief Global Agency Officer to join our team.
-
Chief Operating Officer
hace 4 semanas
Madrid, Madrid, España Empresa Reconocida A tiempo completo**About Empresa Reconocida**Elevate your career as Chief Operating Officer - Spain at a renowned company. Empower growth, strategy, and team management in the Spanish market.**Job Summary**We are seeking an exceptional individual to lead our operations in Spain. As Chief Operating Officer, you will oversee business strategy, drive growth, and build a strong...
-
Chief Creative Officer
hace 4 semanas
Madrid, Madrid, España HAPPY SOCKS A tiempo completo**Head of Design at Happy Socks**We're seeking a visionary Head of Design to lead our talented design team and drive the creative evolution of our brand.This role is perfect for a seasoned design leader who thrives in a fast-paced, entrepreneurial environment. You'll be responsible for guiding the conceptual development of each collection, setting seasonal...
-
Chief Product Officer
hace 4 semanas
Madrid, Madrid, España Mailbird A tiempo completo**Role Summary**We're seeking an exceptional Chief Product Officer to lead our digital product innovation and technological execution.This is a pivotal role where you'll translate visionary ideas into actionable product plans, overseeing the entire product lifecycle from concept to completion.You'll guide our product journey, ensuring our technical...
-
Chief Information Officer
hace 3 semanas
Madrid, Madrid, España Kingmakers A tiempo completoJob OverviewWe are seeking a highly skilled Chief Information Officer to lead our IT strategy, infrastructure, and security. As a key member of our team, you will be responsible for overseeing IT operations, cybersecurity, and vendor management while ensuring compliance with industry standards.Key ResponsibilitiesDevelop and align IT strategy with...
-
Chief Information Security Officer
hace 2 semanas
Madrid, Madrid, España Zephyrus Engineering Limited A tiempo completoAbout Zephyrus EngineeringAt Zephyrus Engineering Limited, we are dedicated to empowering our people with cutting-edge technology and fostering a culture of collaboration, innovation, and continuous learning. Our innovative team is searching for an experienced Chief Information Security Officer to safeguard our organization's critical information systems.
-
Chief Administrative Officer
hace 22 horas
Madrid, Madrid, España Embat A tiempo completoEmbat is one of the fastest growing startups in Europe, committed to revolutionizing financial management for medium and large-sized enterprises. Our mission is to empower clients with real-time cash flow monitoring and data-driven decision making.We are seeking an experienced Chief Administrative Officer to join our dynamic team. This key role will support...
-
Chief Creative Officer of Sock Innovation
hace 3 semanas
Madrid, Madrid, España Happy Socks A tiempo completoAt Happy Socks, spreading happiness has always been our mission. We foster a creative process that embodies color, fun, and energy.We are seeking an experienced Chief Creative Officer of Sock Innovation to lead our talented design team in driving the creative evolution of our brand.The ideal candidate will be responsible for guiding the conceptual...
-
Chief Collaboration Officer
hace 2 días
Madrid, Madrid, España Make A tiempo completoAbout UsMake is a leading visual platform that empowers users to design, build, and automate anything without coding skills. Our headquarters are in Prague, Czech Republic, with teams spread across the globe.Job DescriptionWe are seeking an experienced Chief Collaboration Officer to join our rapidly growing ecosystem organization. The successful candidate...
-
Chief Technology Officer
hace 4 semanas
Madrid, Madrid, España Https:Www.Energyjobline.ComSitemap A tiempo completoAbout the Role:We are seeking a seasoned Chief Technology Officer to lead our technical vision and drive innovation across the organization. As a Technical Visionary, you will be responsible for developing and executing our technical strategy, aligning with our business objectives and empowering our teams to deliver world-class solutions.About You:We are...
-
Madrid, Madrid, España Deoleo Global S.A.U. A tiempo completoJob Title: Personal Assistant to Chief Sales Officer andAt Deoleo Global S.A.U., we are seeking an exceptional Personal Assistant to join our Global Headquarters in Rivas-Vaciamadrid. This is a unique opportunity to work closely with the Chief Sales and Chief Marketing Officers, driving the success of our multinational team across different...
-
Chief Technology Risk Officer
hace 3 semanas
Madrid, Madrid, España Lri Invest A tiempo completoLRI Invest is a leading financial services provider, operating with over 80 offices in 38 countries and more than 10,000 employees. We offer an extensive range of services to asset managers, financial institutions, private clients, and family offices. Our mission is to be a global leader in the financial industry by continuously improving our capabilities...
-
Chief Financial Officer | Greenely's Financial Architect
hace 4 semanas
Madrid, Madrid, España Greenely A tiempo completoChief Financial Officer | Greenely's Financial ArchitectGreenely, a pioneering force in sustainable energy, seeks an exceptional Chief Financial Officer to join our management team. As a visionary financial leader, you will play a pivotal role in shaping our company's financial future.Key Responsibilities:Develop and implement robust financial strategies to...
-
Madrid, Madrid, España Iqvia A tiempo completo**Company Overview**The IQVIA Cardiovascular Center of Excellence is a hub of clinical innovation, expanding rapidly. We seek an exceptional Board-Certified physician as our Chief Medical Officer to drive growth of the IQVIA Cardiovascular portfolio through scientific and clinical expertise.**Job Summary**We are looking for a seasoned professional with...