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Chief of Staff
hace 2 meses
We are seeking a highly skilled and experienced Chief of Staff to join our team at Cozymeal. As a key member of our executive team, you will be responsible for providing strategic support to our CEO and driving business growth through operational excellence.
Key Responsibilities- Oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership.
- Review, design, and execute improvements to organizational processes; find knowledge and skills gaps and help address them.
- Refine existing KPIs and define new KPIs to keep track of the most important metrics contributing to the company's overall success from demand (customer demand), supply (partners such as chefs, food tour guides & sommeliers) and operations (customer support & partner operations).
- Work with the partner recruiting team leads (aka expansion team leads) on focusing on the right markets, hiring the right partners and optimizing the partner on-boarding process to meet our existing demand most effectively.
- Work with both the partner recruiting and partner operations team leads on maximizing partner success on the platform.
- Work with the customer support and sales team leads on ensuring all important metrics are met.
- Lead the implementation of important features to optimize and further scale the company's operations.
- Collaborating with executive team members to determine and prioritize business strategies.
- Identifying customer acquisition projects with greatest impact and ROI for the company.
- Bachelor's in business, economics, mathematics, sciences, engineering or related field.
- MBA or graduate degree is a plus.
- 4+ years of experience in management consulting required.
- Experienced leader with the capability of understanding the lowest level of detail and demonstrating a willingness to 'roll up your sleeves' to get things done.
- Exceptional leadership skills, adept at leading the work of a team, delegating and assigning work and owning team outcomes.
- Ability to scale the business through systems, processes, partners and people development.
- Excellent communication (written + spoken) and interpersonal skills.
- High attention to detail.
- Fast learner.
- Not required but a plus: Culinary experience.
- Work anywhere in the world (we are 100% remote team).
- Competitive pay.
- Stock options (after 1 year with the company).
- Opportunity to grow within the organization to a leadership role.
- Opportunity to learn from some of the best in the industry.
- Great work environment with a strong and friendly team of co-workers.
