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Experienced Norwegian Team Leader

hace 2 meses

Málaga, Málaga, España Empresa Reconocida A tiempo completo

About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Empresa Reconocida in Málaga. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they meet our high standards of quality and productivity.

Key Responsibilities

  • Lead and motivate a team of customer service representatives to achieve our business objectives
  • Develop and implement effective strategies to improve customer satisfaction and loyalty
  • Monitor and analyze key performance indicators to identify areas for improvement
  • Provide coaching and training to team members to enhance their skills and knowledge
  • Collaborate with other departments to ensure seamless communication and coordination

Requirements

  • Native Norwegian language skills
  • Fluent English language skills (written and spoken)
  • Good technical understanding and problem-solving skills
  • At least 6 months of leadership experience
  • Experience working in a customer service role
  • Positive and energetic attitude

About Empresa Reconocida

Empresa Reconocida is a global specialist in customer service and customer satisfaction. We are driven by innovation and have a passion for helping people solve problems. We are committed to providing our customers with exceptional service and building long-term relationships with them.

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance