Customer Success Manager
hace 6 días
{"h1": "Customer Success Specialist", "h2": "Job Description", "p": "At atwork corporate AG, we are seeking a highly skilled Customer Success Specialist to join our team. As a key member of our customer success team, you will be responsible for overseeing the customer care of running clients, implementing and onboarding processes, and driving success for our customers.
Key Responsibilities:
* Oversee the customer care of running clients
* Implement and onboard new clients
* Drive success for our customers
* Provide recommendations on product usage and new features
* Guide customers through the customer journey
* Collect feedback to drive continuous improvement
* Provide technical support and follow escalation procedures
* Identify opportunities to improve customer support
Requirements:
* BA/BS Degree in Business, Psychology, Human Resources, or related field
* 2+ years of experience in customer support, consulting, and/or account management
* Proven technical skills and experience with databases
* Strong interpersonal skills and passion for customer interactions
* Excellent verbal and written communication skills
What We Offer:
* Permanent contract
* Hybrid or remote work with flexible hours
* 25 holidays per year and 2 additional days of absence
* Learning budget and learning hours for development
* Regular team events and company weeks
Join our team and be part of a dynamic and innovative company that is shaping the future of HR practices.
If you are a motivated and results-driven individual who is passionate about customer success, we encourage you to apply for this exciting opportunity.
Apply now and take the first step towards a rewarding career with atwork corporate AG"}
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