Head of Consumer Product and UX

hace 3 semanas

Málaga, Málaga, España Sector Alarm Spain A tiempo completo
Job Title: Head of Consumer Product and UX

Location: Malaga region (Spain) or Oslo (Norway)

We are seeking a highly skilled and experienced Head of Consumer Product and UX to join our team at Sector Alarm Spain. As a key member of our leadership team, you will be responsible for leading the development and execution of our consumer-facing hardware and software product and UX strategy.

Key Responsibilities:
  • Own our smart alarm system offering across markets, including deciding on hardware components, vendors, and key strategies such as buy vs build in-house.
  • Make our mobile app world-class by enabling advanced automations and top customer care, including through LLM-powered chatbot.
  • Develop and execute a product strategy driven by qualitative and quantitative insights.
  • Lead and mentor a team of 3 designers and 3 product managers/owners.
  • Collaborate with senior leadership and business stakeholders to align product strategy with business goals.
  • Oversee the entire product lifecycle from ideation to launch and beyond.
  • Drive the adoption of modern product discovery techniques to translate business requirements and customer feedback into a product roadmap.
  • Own product roadmaps, prioritize features, and manage product backlogs.
  • Ensure products are delivered on time, within scope, and within budget.
  • Write PRDs to articulate use cases, UI/UX design specifications, technical requirements, and acceptance criteria.
  • Conduct product reviews and coordinate pilot launches.
  • Lead the design and user experience efforts for the consumer app and smart alarm system.
  • Conduct user research, usability testing, and gather feedback to inform design decisions.
  • Create wireframes, prototypes, and high-fidelity designs that align with user needs and business goals.
  • Work closely with cross-functional teams including engineering, sales, and marketing.
  • Communicate product vision, strategy, and progress to business stakeholders and countries.
  • Collaborate with Marketing to ensure the product vision is adequately communicated.
  • Foster a collaborative and innovative environment within the team.
  • Stay up-to-date with new technology trends and best practices in UX design and product management.
  • Implement data-driven approaches to measure and improve user satisfaction and engagement.
Qualifications:
  • Bachelor's degree in Engineering, Design, or related technical field.
  • Proficient in spoken and written English.
  • 8+ years of experience in UX design and product management, with a focus on consumer-facing products.
  • Proven track record of successfully leading and managing UX and product teams.
  • Experience with successfully implementing product discovery frameworks.
  • Experience in hardware product management, including a good knowledge of IoT components, component assessment/testing, and writing vendor RFPs.
  • Valid work permit in the EU.
Nice to Have:
  • MBA or Masters in management.
  • Experience in a tech company.

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