Product Owner Salesforce Service Cloud It
hace 4 semanas
About the Role
The Product Owner of the Salesforce Service Cloud domain is responsible for maximising the value of our Enterprise Tools through effective backlog management and the evolution of these tools within the SD Worx product landscape. As a member of an international team, the product owner works closely with internal stakeholders, the product team, and other teams to create user stories and prioritise these for the team, considering the support that must be delivered on the existing tools and future plans.
Key Responsibilities
• Take end-to-end responsibility to further evolve the tools and follow up on projects from start to finish.
• Work closely with internal stakeholders, the product team, and other teams to create user stories and prioritise these for the team.
• Ensure that customers' requests are handled by someone in SD Worx for all countries that we are active in.
What We Offer
An attractive salary based on your experience and achievement. And the freedom to compose your personal benefit package. A dynamic environment: flexible working hours and working from home – everything is negotiable. Learning opportunities: through an individual development plan and professional training. Career growth: whether you want to become more of an expert in your field or expand your knowledge more horizontally, there is always room to grow within SD Worx.
Requirements
• Degree in IT/IT related fields or equivalent experience.
• Minimum 5 years of experience as a Product Owner, ideally with experience in Salesforce and Service Management Processes.
• Excellent analytical, communication, and problem-solving skills.
• Able to quickly acquire a good insight into the SD Worx business.
• Experience working in Agile squads. Working in an international environment is considered a plus.
• Strong in process thinking, with an attitude of continuous optimisation.
• Can prioritise, meet deadlines, and work under pressure.
• Strong focus on scale and standardisation.
• Strong stakeholder management skills.
• Ensures the team understands requirements correctly.
• Responsible for defining necessary competencies in the squad together with the scrum master, agile coach, and tribe lead.
-
Salesforce Service Cloud Voice Solutions Architect
hace 18 horas
Zaragoza, Zaragoza, España Omega Crm A tiempo completoOverviewOmega CRM, a leading provider of Customer Experience services, is seeking an experienced Salesforce Service Cloud Voice Technical Lead to join our team.
-
Salesforce Service Cloud Voice Technical Lead
hace 2 semanas
Zaragoza, Zaragoza, España Omega Crm A tiempo completoAbout the RoleOmega CRM, a Merkle & Dentsu company, is seeking a Salesforce Service Cloud Voice Technical Lead to join our team. As a Technical Lead, you will be responsible for leading CTI integrations and associated software in various CRM implementations.Main ResponsibilitiesLead CTI integrations and associated software in different CRM...
-
Especialista en Salesforce Field Service
hace 3 semanas
Zaragoza, Zaragoza, España Grupo Ns A tiempo completoDescripción del PuestoGrupo NS busca un Consultor/a Salesforce Field Service para un proyecto de desarrollo de soluciones de gestión empresarial en el ámbito energético. El candidato seleccionado trabajará en un entorno dinámico y 100% remoto, colaborando con un equipo de profesionales para la implementación de la vertical de Field Service de...
-
Salesforce Marketing Cloud Developer
hace 4 semanas
Zaragoza, Zaragoza, España Oliver Agency A tiempo completoJob Title: Salesforce Marketing Cloud DeveloperAbout the Role:At Oliver Agency, we are seeking a highly skilled Salesforce Marketing Cloud Developer to join our team. As a key member of our team, you will be responsible for planning, managing, and deploying email CRM campaigns across scheduled sends and automated/triggered lifecycle journeys.Key...
-
Salesforce Marketing Cloud Administrator
hace 4 semanas
Zaragoza, Zaragoza, España Osf Digital A tiempo completoOsf Digital Salesforce Marketing Cloud Administrator Job DescriptionWe are seeking a highly skilled Salesforce Marketing Cloud Administrator to join our team at Osf Digital. The successful candidate will have a strong understanding of the features available to end users and the configuration options available in Marketing Cloud.The ideal candidate will be...
-
Salesforce Marketing Cloud Specialist
hace 1 mes
Zaragoza, Zaragoza, España Omega CRM A tiempo completoUnlock Your Potential as a Salesforce Marketing Cloud ConsultantAt Omega CRM, we're on a mission to accelerate business experience (BX) for our customers. As a Salesforce Marketing Cloud Consultant, you'll play a crucial role in developing our marketing practice and driving innovation in marketing automation and martech solutions.Main...
-
Salesforce Developer
hace 4 semanas
Zaragoza, Zaragoza, España Cognizant A tiempo completoJob Opportunity: We are seeking a skilled Salesforce Developer to join our team at Cognizant. As a Salesforce Developer, you will be responsible for delivering functional solutions on the Salesforce.com platform.About the Role: This is a Senior Salesforce Developer position that requires more than 3 years of experience in Salesforce development. You will...
-
Salesforce Marketing Cloud Developer
hace 4 semanas
Zaragoza, Zaragoza, España Omega Crm Consulting A tiempo completoAbout the Role:We are seeking a skilled Salesforce Marketing Cloud Developer to join our team at Omega CRM Consulting. As a key member of our team, you will be responsible for designing and implementing cloud-based marketing automation solutions using Salesforce Marketing Cloud.Main Responsibilities:Participate in analysis for marketing automation and...
-
Salesforce Marketing Cloud Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Omega Crm A tiempo completoAbout the Role: We are seeking a talented Salesforce Marketing Cloud Developer to join our team at Omega CRM. As a key member of our team, you will play a crucial role in the development of Customer Experience services and the implementation of marketing automation and martech solutions.Main Responsibilities:Participate in analysis for marketing automation...
-
Salesforce Marketing Cloud Developer
hace 4 semanas
Zaragoza, Zaragoza, España Omega Crm A tiempo completoAbout the Role:We are seeking a skilled Salesforce Marketing Cloud Developer to join our team at Omega CRM. As a key member of our team, you will be responsible for participating in the analysis and development of marketing automation and martech solutions. Your expertise will be crucial in implementing marketing cloud development infrastructure, analyzing...
-
Salesforce Developer
hace 4 semanas
Zaragoza, Zaragoza, España Sartorius A tiempo completoAbout the Role:We are seeking a talented Salesforce Developer - Hybrid to join our IT Software Development & Innovations department. As a key member of our team, you will be responsible for developing and customizing no-code/low-code Salesforce applications, as well as maintaining existing solutions. Your primary focus will be on declarative development,...
-
Zaragoza, Zaragoza, España Pelayo Mutua De Seguros A tiempo completo¡Únete a nuestro equipo de Marketing!En Pelayo Mutua de Seguros, estamos buscando a un Especialista en Salesforce y Desarrollo de Clientes para unirse a nuestro equipo de Marketing. En este puesto, tendrás la oportunidad de trabajar en la definición de la estrategia de experiencia cliente y contribuir a la fidelización de nuestros clientes.Como miembro...
-
Salesforce Marketing Cloud Developer in Madrid, Spain
hace 4 semanas
Zaragoza, Zaragoza, España Tbwa ChiatDay Inc A tiempo completoRole Mission: As a Salesforce Marketing Cloud Developer, you will work in partnership with our client to plan, manage, and deploy email CRM campaigns across scheduled sends and automated/triggered lifecycle journeys. You will be one of our go-to SFMC experts, helping to shape our capability as we continue to grow and develop new ways of working.Key...
-
Salesforce Marketing Cloud Developer
hace 4 semanas
Zaragoza, Zaragoza, España Cognizant A tiempo completoAbout the RoleAs a Marketing Cloud Developer at Cognizant, you will be part of a dynamic team that is transforming the way businesses operate in the digital era. Your mission will be to provide support to end-users, fix bugs in the SFMC platform, and evolve the platform with new feature developments.Key ResponsibilitiesProviding support to end-usersFixing...
-
Cloud Service Leader
hace 6 días
Zaragoza, Zaragoza, España Engineeringuk A tiempo completo**About Ring**: Founded in 2013, Ring aims to make neighborhoods safer through its smart home security product line, including the video doorbell and Ring Alarm, named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power.**Job Description**: We're seeking a Software Development Manager who will lead our Device Service Organization,...
-
Especialista en Comunicación y Marketing para Cloud District
hace 3 semanas
Zaragoza, Zaragoza, España Cloud District A tiempo completoDescripción del puestoEn Cloud District, nos importan las personas. Trabajamos con objetivos que se basan en dos pilares: el producto y la cultura. Buscamos a un Marketing y Comunicación que sepa crear un buen ambiente laboral y fomentar la comunicación y el trabajo efectivo de forma responsable y proactiva. Nuestra misión es fortalecer la marca y...
-
Product Owner
hace 3 semanas
Zaragoza, Zaragoza, España Cronoshare A tiempo completoAbout the Role:We are looking for a skilled Product Owner to join our Software Development team. As a key member of our team, you will be responsible for defining and delivering high-quality software products that meet the needs of our customers.Key Responsibilities:Develop and maintain product roadmaps and backlogsCollaborate with cross-functional teams to...
-
Elevator IT Service Manager
hace 4 semanas
Zaragoza, Zaragoza, España Thyssenkrupp Elevator A tiempo completoJob SummaryAs an IT Service Manager at Thyssenkrupp Elevator, you will play a crucial role in ensuring the smooth operation of our global IT services. You will be responsible for collaborating with regional leads to implement best practices, providing guidance and coaching to regional IT teams, and overseeing the delivery of IT services to meet the needs of...
-
Cloud Product Manager
hace 4 semanas
Zaragoza, Zaragoza, España Arrow Electronics A tiempo completoCloud Product Manager - Microsoft SecurityArrow ECS is a global leader in technology distribution and value-added services. We connect the world's leading technology suppliers with a vast network of resellers, systems integrators, and service providers. As a Cloud Product Manager - Microsoft Security, you will play a crucial role in driving product strategy...
-
Enterprise Account Executive
hace 4 semanas
Zaragoza, Zaragoza, España Salesforce A tiempo completoRole Overview: As an Enterprise Account Executive at Salesforce, you will engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. You will build positive, trusted relationships with key team members and c-suite decision makers to help customers realize value from their Salesforce...