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German Speaking Customer Service Representative in Greece
hace 2 meses
Patrique Mercier Recruitment is a leading agency specializing in international job placements, focusing on industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently seeking a motivated German Speaking Customer Service representative to join our client's team in Greece, offering full relocation support.
Key Responsibilities- Provide exceptional customer service and support in German via phone, email, and chat, ensuring a positive experience for clients.
- Resolve customer inquiries and issues promptly, maintaining a professional attitude and adhering to company policies.
- Maintain in-depth knowledge of products and services to effectively assist customers.
- Document customer interactions and feedback in the CRM system accurately, ensuring seamless communication and support.
- Collaborate with team members and other departments to ensure efficient communication and support.
- Participate in training sessions to enhance product knowledge and customer service skills, staying up-to-date with industry developments.
- Fluent in German (spoken and written) with strong English skills, enabling effective communication with clients and colleagues.
- Proven experience in customer service or a related field, demonstrating a track record of success.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong problem-solving abilities and attention to detail, ensuring accurate and efficient issue resolution.
- Ability to work in a fast-paced environment and manage multiple tasks, prioritizing tasks effectively.
- Willingness to relocate to Greece for the role, embracing a new cultural and professional experience.
- A positive attitude and a passion for helping others, driving customer satisfaction and loyalty.
- Training & Development opportunities to enhance skills and knowledge.
- Performance Bonus for outstanding performance and contributions.
- Competitive Salary and benefits package.
- Remote work options, allowing for flexibility and work-life balance.
