Customer Service Representative Nordic Languages

hace 1 mes


Fuengirola, Málaga, España Energy Nordic A tiempo completo
Customer Service Representative Opportunity

We are seeking a highly motivated and organized individual to join our dynamic team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our expanding customer base in Nordic languages.

Key Responsibilities
  • Manage a high volume of incoming customer inquiries and resolve issues in a timely and professional manner.
  • Identify and assess customer needs to achieve satisfaction and build sustainable relationships.
  • Provide accurate and complete information to customers, using the right methods and tools.
  • Meet personal and team targets for customer service and call-handling quotas.
  • Handle customer complaints and provide appropriate solutions and alternatives within time limits.
Requirements
  • Experience in customer service is an advantage.
  • Fluent English is a must – written and verbal.
  • Scandinavian language proficiency is required.
  • Eager to learn with excellent communication skills.
  • Ability to work in a team in a busy environment.
What We Offer

We support our employees with all the necessary training and support, as well as opportunities for growth in other positions within the company.

A Spanish-type contract and a chance to work with a Scandinavian Energy Supplier in Spain.

Customer service and invoicing in your language, remote and quick solutions no matter where you are.



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