Senior Business Systems Analyst
hace 14 horas
We are seeking a highly skilled Senior Business Systems Analyst to lead our CRM efforts, leveraging expertise in Microsoft Dynamics CE and driving business process improvements.
About the RoleThis is a full-time position located in Barcelona, Saint Cugat, offering a competitive salary of 37-40K Euros per annum. As a key member of our team, you will be responsible for analyzing business structures, identifying areas for improvement, and developing strategies to enhance our CRM system.
Key Responsibilities- Analyze business processes and identify opportunities for improvement, working closely with cross-functional teams to implement changes.
- Develop and maintain accurate business process documentation, ensuring seamless communication across departments.
- Design and deliver workshops and training sessions to ensure smooth adoption of new processes and technologies.
- Collaborate with the product owner to prioritize and manage the CRM backlog, ensuring alignment with business objectives.
- Work closely with the development team to plan and execute CRM feature development and rollout, ensuring timely delivery and minimal disruption to business operations.
- 5+ years of experience in CRM system implementation and management, preferably with Microsoft Dynamics CE.
- Excellent analytical and problem-solving skills, with ability to think creatively and develop innovative solutions.
- Strong communication and interpersonal skills, with ability to work effectively with diverse stakeholders, including technical and non-technical professionals.
- Ability to write clear, concise user stories and business requirements, ensuring accurate understanding and estimation of project scope and timelines.
- Experience with agile methodologies and iterative development approaches.
As a valued member of our team, you can expect a dynamic and supportive work environment, opportunities for growth and professional development, and a competitive compensation package, including a salary range of 37-40K Euros per annum.
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