OTC Service Coordinator, Iberia

hace 22 horas


Hospitalet de Llobregat, Barcelona, España KION Group A tiempo completo

KEY RESPONSIBILITIES

As a key member of the KION Group, you will be responsible for ensuring an efficient and accurate flow of orders from receipt to final delivery to the customer. This will involve coordinating with various departments, including sales, supply chain, and customer service, to guarantee timely delivery of products and excellent customer experience.

MAIN FUNCTIONS AND RESPONSIBILITIES

Order Management:

  • Manage sales orders, ensuring accurate data entry and timely updates in the planning monitor.
  • Coordinate with sales, factories, and suppliers to ensure timely delivery of products.
  • Handle e-commerce and dealer orders, ensuring compliance with terms and conditions.
  • Create and manage production orders.

Customer Interaction:

  • Act as the main point of contact for customer inquiries, providing updates on order status and delivery dates.
  • Communicate terms and conditions to customers, ensuring transparency and understanding.
  • Manage customer leads, documentation, and information exchange between the commercial networks and the supply chain.

Logistics Coordination:

  • Plan and monitor the flow of NTS (New Truck Sales) to meet demand and delivery dates.
  • Coordinate order delivery with the logistics provider.
  • Track order shipments.
  • Manage claims.

Documentation and Reporting:

  • Maintain accurate records of orders, invoices, and delivery notes.
  • Generate and follow up on proforma invoices and advance payment invoices.
  • Generate an order type documentation file.
  • Create a CoA (Certificate of Arrival) collection.

EDUCATION, KNOWLEDGE & EXPERIENCE:

A Bachelor's degree in Finance, Business Administration, or a related field, or 1-3 years of experience in a similar role, preferably in an industrial or manufacturing environment.

SKILLS & COMPETENCIES:

Strong analytical and problem-solving skills, excellent organizational and multitasking abilities, proactive, responsible, and able to work independently, ability to continuously improve processes and systems, and good communication and teamwork skills.


  • OTC Specialist Iberia

    hace 1 semana


    Hospitalet de Llobregat, Barcelona, España KION Group A tiempo completo

    About the Role:We are seeking a highly skilled OTC Specialist Iberia to join our team at the KION Group. As a key member of our sales team, you will be responsible for ensuring an efficient and accurate flow from order receipt to final delivery to the customer, coordinating between the sales, supply chain, and customer service departments.Main...

  • OTC Specialist Iberia

    hace 3 semanas


    Hospitalet de Llobregat, Barcelona, España KION Group A tiempo completo

    About the CompanySTILL, a multinational company and part of the KION Group, has a rich history spanning over 100 years. As a leading provider of counterbalance forklifts, order picking platforms, and tractors, as well as innovative intralogistics systems, we have established ourselves as a global player in the material handling industry.Job SummaryWe are...

  • OTC Specialist Iberia

    hace 3 semanas


    Hospitalet de Llobregat, Barcelona, España KION Group A tiempo completo

    About the CompanySTILL, a multinational company and part of the KION Group, has a rich history spanning over 100 years. As a leading provider of counterbalance forklifts, order picking platforms, and tractors, as well as innovative intralogistics systems, we have established ourselves as a global player in the material handling industry.Job SummaryWe are...

  • Otc Specialist Iberia

    hace 1 semana


    Hospitalet de Llobregat, Barcelona, España Still, S.A.U. (Still-E) A tiempo completo

    About the Role:As an Otc Specialist Iberia at Still, S.A.U. (Still-E), you will play a key role in ensuring the efficient and accurate flow of orders from receipt to final delivery to the customer. This involves coordinating between the sales, supply chain, and customer service departments to meet demand and delivery dates.Main Responsibilities:• Manage...

  • OTC Specialist Iberia

    hace 7 días


    Hospitalet de Llobregat, Barcelona, España KION Group A tiempo completo

    About the Role:We are seeking a highly skilled OTC Specialist Iberia to join our team at the KION Group. As a key member of our operations team, you will be responsible for ensuring the efficient and accurate flow of orders from receipt to final delivery to customers.Main Responsibilities:Manage sales orders, ensuring accurate data entry and timely updates...

  • Logistics Coordinator

    hace 2 semanas


    Hospitalet de Llobregat, Barcelona, España Still, S.A.U. (Still-E) A tiempo completo

    About the Role:As a Logistics Coordinator at STILL, S.A.U. (Still-E), you will play a crucial role in ensuring the efficient and accurate flow of orders from receipt to final delivery to the customer. You will coordinate between the sales, supply chain, and customer service departments to ensure timely delivery of products.Main Responsibilities:- Manage...

  • Project Coordinator

    hace 2 meses


    El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo

    Job SummaryWebfleet Solutions is seeking a skilled Project Coordinator to join our team. As a Project Coordinator, you will be responsible for coordinating and managing complex installation projects of our solutions in Iberia and Italy.Key ResponsibilitiesCoordinate and manage installation projects from start to finish, ensuring timely and efficient...

  • Project Coordinator

    hace 2 meses


    El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo

    Job SummaryWebfleet Solutions is seeking a skilled Project Coordinator to join our team. As a Project Coordinator, you will be responsible for coordinating and managing complex installation projects of our solutions in Iberia and Italy.Key ResponsibilitiesCoordinate and manage installation projects from start to finish, ensuring timely and efficient...

  • Logistics Coordinator

    hace 1 semana


    Hospitalet de Llobregat, Barcelona, España Still, S.A.U. (Still-E) A tiempo completo

    About the Role:As a Logistics Coordinator at Still, S.A.U. (Still-E), you will play a key role in ensuring the efficient and accurate flow of orders from receipt to final delivery to customers. You will coordinate between sales, supply chain, and customer service departments to ensure timely delivery of products.Main Responsibilities:Manage sales orders,...

  • Project Coordinator

    hace 1 semana


    El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo

    At Webfleet Solutions, we are seeking a skilled Project Coordinator to oversee the installation of our solutions in Iberia and Italy. As a key member of our Field Service team, you will be responsible for coordinating and managing complex installation projects, ensuring timely and successful delivery.Key responsibilities include:Coordinating and managing...

  • Logistics Coordinator

    hace 1 semana


    Hospitalet de Llobregat, Barcelona, España Still, S.A.U. (Still-E) A tiempo completo

    About the Role:As a Logistics Coordinator at Still, S.A.U. (Still-E), you will play a key role in ensuring the efficient and accurate flow of orders from receipt to final delivery to the customer. This involves coordinating between the sales, supply chain, and customer service departments to meet demand and delivery dates.Main Responsibilities:• Manage...

  • Project Coordinator

    hace 6 días


    El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo

    At Webfleet Solutions, we are seeking a skilled Project Coordinator to oversee the installation of our solutions in Iberia and Italy. This is an exciting opportunity to gain experience managing various stakeholders for the operations of an international company.Key Responsibilities:Coordinate and manage complex installation projectsPresent key updates to...

  • Project Coordinator

    hace 2 semanas


    El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo

    At Webfleet Solutions, we're looking for a skilled Project Manager to oversee the installation of our solutions in Iberia and Italy. As the ambassador of the Field Service department, you'll be responsible for coordinating complex projects, managing stakeholders, and enrolling third-party installation partners.Key responsibilities include:Coordinating and...

  • Project Coordinator

    hace 3 semanas


    El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo

    At Webfleet Solutions, we're looking for a skilled Project Manager (Field Service) to oversee the successful installation of our solutions in Iberia and Italy. This is a maternity leave back-up position for 6-8 months.This exciting role offers the opportunity to gain experience managing various stakeholders for the operations of an international company.Key...

  • Project Coordinator

    hace 3 semanas


    El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo

    At Webfleet Solutions, we're looking for a skilled Project Manager (Field Service) to oversee the successful installation of our solutions in Iberia and Italy. This is a maternity leave back-up position for 6-8 months.This exciting role offers the opportunity to gain experience managing various stakeholders for the operations of an international company.Key...

  • Project Coordinator

    hace 4 semanas


    El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo

    At Webfleet Solutions, we're looking for a skilled Project Manager (Field Service) to oversee the installation of our solutions in Iberia and Italy. This is a maternity leave back-up position for 6-8 months.This exciting role offers the opportunity to gain experience managing various stakeholders for the operations of an international company.Key...

  • Project Coordinator

    hace 4 semanas


    El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo

    At Webfleet Solutions, we're looking for a skilled Project Manager (Field Service) to oversee the installation of our solutions in Iberia and Italy. This is a maternity leave back-up position for 6-8 months.This exciting role offers the opportunity to gain experience managing various stakeholders for the operations of an international company.Key...

  • Project Manager

    hace 2 semanas


    El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo

    Our company is seeking a skilled Project Manager to oversee the installation of our solutions in Iberia and Italy. As a key member of our Field Service team, you will be responsible for coordinating and managing complex installation projects, ensuring timely and successful delivery.Key Responsibilities:Coordinate and manage installation projects in Iberia...


  • Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Food and Beverage Operations Coordinator Job DescriptionWe are seeking a highly skilled Food and Beverage Operations Coordinator to join our pre-opening team at SLS Barcelona. The successful candidate will support the Director of Food and Beverage in managing the back office of the Food and Beverage operations.Key Responsibilities:Configure products, menus,...


  • Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Job Title: Food & Beverage CoordinatorAt Accor, we are seeking a highly skilled and organized Food & Beverage Coordinator to join our team at SLS Barcelona. As a key member of our pre-opening team, you will support the Director of Food & Beverage in managing the back office operations of our hotel's food and beverage department.Key Responsibilities:Set up...