Security Product Manager
hace 3 semanas
This position as a Customer Assurance SW Product Manager will have as a main duty to provide proper requirements to future SW/Solution products, drive transformation processes across the service organization, and manage escalations from the field.
Responsibilities
- Define requirements to meet service & support customer journey requirements for each product platform.
- Ensure SW and solutions are part of new product introduction by partnering with CA Product Managers to ensure progress at different milestones.
- Validate SW and services value proposition and performance with customers. Provide feedback to development teams to fix issues before the solutions' introduction.
Security Product Management
- Collaborate with cross-functional teams to define product vision and strategy.
- Develop business cases for new features and services.
- Prioritize security features and enhancements in the product roadmap.
- Manage the delivery of new security features, services, and upgrades.
Elevation Management
- Support regional delivery teams by managing technical escalations.
- Lead the Voice of the Customer process to ensure current products are continuously improved and feedback is captured for the design of future products.
Education & Experience
University degree from BA/BS or Master's in Computer Science or Telecommunication Engineering with specialization in cybersecurity, information security, or a related field.
No work experience is required; appropriate internships related to the content of the position would be valuable.
Desired any relevant certification such as CISSP (Certified Information Systems Security Professional), CSIM (Certified Information Security Manager).
Knowledge & Skills
Good leadership skills
Demonstrated ability to partner across teams
High level of energy and autonomy
Proven project management skills
Excellent oral and written communication skills
Power BI expert knowledge
Customer focus
Analytical & problem-solving skills
Capacity to quickly learn and embrace new challenges
What We Offer
Opportunity to work in an international organization with colleagues coming from all over the world.
Diverse, continued internal growth and career opportunities.
An attractive benefits package includes health & life insurance, lunch at reduced prices, HP product discount, and work-life balance
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