Operations Manager, Night Shift, Amazon Logistics

hace 5 días


Barcelona, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo
Job Summary:

As an Operations Manager, Night Shift, you will play a crucial role in ensuring the smooth operation of Amazon Logistics. You will lead a team of Area Managers and be responsible for managing and developing them to achieve operational excellence.

Key Responsibilities:

Manage and develop a team of Area Managers to drive operational excellence

Lead operational teams on a shift, deal with issues, and positively impact site performance

Analyze shift performance against relevant business objectives and put in place actions to improve operational excellence

Work closely with other support teams, including HR, Finance, Health and Safety, and Security

Design and deliver initiatives across the sites to improve operational performance

About the Team:

Amazon Logistics, or AMZL, handles last mile delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

We are a people-focused and supportive team, particularly as many of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

Requirements:

A degree

Relevant experience in people and stakeholder management

Advanced proficiency in verbal and written English and intermediate proficiency in the local language

Relevant experience in using data or anecdotal evidence to influence business decisions

Relevant experience in key areas of production and supply chains

Preferred Qualifications:

Experience in Lean, Six Sigma, and Kaizen techniques

Experience in a similar logistical working environment

Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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