Operations Manager, Night Shift, Amazon Logistics

hace 4 semanas

Barcelona, Barcelona, España Amazon A tiempo completo

About the Role

As an Operations Manager at Amazon, you will play a critical role in ensuring the smooth operation of our logistics network. You will be responsible for leading a team of Area Managers and developing operational plans to meet business objectives.

Key Responsibilities

  • Manage and develop a team of Area Managers to drive operational excellence
  • Lead operational teams on a shift, deal with issues, and positively impact site performance
  • Analyse shift performance against relevant business objectives and put in place actions to improve operational excellence
  • Work closely with other support teams, including HR, Finance, Health and Safety, and Security
  • Design and deliver initiatives across sites to improve operational performance

About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

Our Approach

We focus on operations, with 24/7 shifts in most of our locations. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We continually raise the bar for customer experience with new, innovative delivery services.

Qualifications

  • A degree
  • Relevant experience in people and stakeholder management
  • Advanced proficiency in verbal and written English and intermediate proficiency in the local language
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience in key areas of production and supply chains

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