Future Opportunities in Luxury Retail

hace 1 semana

Barcelona, Barcelona, España Burberry Limited A tiempo completo
Role Overview

Burberry Limited is seeking a skilled Client Advisor to join our team in our Flagship Store in Paseo the Gracia. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience, and driving commercial success.

Key Responsibilities
  • Service and Sales: Meet and exceed individual and store sales and other commercial KPIs, provide a luxury service, and demonstrate knowledge and expertise in product, fashion, and styling.
  • Client Engagement: Build meaningful relationships with clients, work by appointment to provide a personalized service, and promote loyalty and incremental purchases.
  • Client Journey: Follow the client journey to elevate the client experience in the store, be efficient in following-up and delivering after-sales services, and contribute to the daily operations of the store.
Requirements
  • A proven track record in delivering sales and exceeding targets in the luxury retail industry.
  • Previous experience in clientelling.
  • A strong interest in fashion, art, and culture.
  • Strong product knowledge and good understanding of store retail operations.
  • Experience in working as part of a team.
  • Fluent in English.
What We Offer

Burberry Limited is an Equal Opportunities Employer and offers a dynamic and inclusive work environment. As a Client Advisor, you will have the opportunity to work with a luxury fashion brand, develop your skills and expertise, and contribute to the success of our team.

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