Salesforce Administrator
hace 1 mes
Job Title: Salesforce Administrator
Job Summary:
We are seeking a highly skilled Salesforce Administrator to join our team at Promote Project. As a Salesforce Administrator, you will be responsible for owning and managing our Salesforce instance and roadmap, providing day-to-day support with Salesforce and related systems, and ensuring optimal performance, functionality, and user experience in Salesforce.
Key Responsibilities:
- Own and manage our Salesforce instance and roadmap
- Provide day-to-day support with Salesforce and related systems
- Ensure optimal performance, functionality, and user experience in Salesforce
- Support marketing technology suite, including Account Engagement (Pardot)
- Support integrations with Sales and Customer Success technology suite, including Sales Engagement (Outreach.Io), Quote to Cash (Nue.Io)
- Monitor and improve user adoption
- New user setup and ongoing user training / troubleshooting
- Produce and maintain technical documentation
Qualifications & Experience:
- 4+ years of relevant experience in Salesforce Administration, Revenue Operations, Sales Operations, Marketing Operations, Business Operations, or a similar role
- Extensive experience with Salesforce Lightning and managing sales & marketing tools and integrations
- Salesforce certification required (e.g. Salesforce Administrator, Advanced Administrator, Platform App Builder)
- Experience creating / managing fields and custom objects
- Experience managing profiles, permission sets, role hierarchies, and security settings
- Understanding of how to create and maintain Flows, Process Builder, Workflow Rules, and Validation Rules
- Experience with documenting and auditing the Salesforce implementation, relevant integrations, and technology stack
Soft Skills:
- Excellent problem-solving skills
- A strategic mindset
- A bias towards action
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