Salesforce System Administrator
hace 4 semanas
Role Overview
At Dojo, we're seeking a skilled Salesforce Administrator to join our Enterprise Technology team. As a key member of our team, you'll play a crucial role in shaping how we leverage Salesforce to support our business and customers.
Key Responsibilities
- Guide our team and stakeholders as a Salesforce expert in product implementation, ensuring best practices are followed and sticking to our principles of favoring configuration over customization.
- Use declarative change solutions and automation tools like Process Builder, Flow, and Workflow Rules to deliver scalable, efficient solutions.
- Offer technical support & knowledge for escalated user and production issues, ensuring smooth operations across teams.
- Help grow the next generation of Salesforce Administrators by providing mentoring and guidance to junior team members.
- Foster a collaborative, inclusive environment where knowledge sharing and continuous learning thrive.
- Manage deployments through CI/CD pipelines, ensuring smooth transitions from development to production.
- Maintain system auditing evidence and documentation to meet Dojo's requirements.
- Create and maintain user roles, profiles, security settings, and custom objects/fields to ensure efficient access and usage across the company.
- Build and maintain reports, dashboards, and workflows that empower teams to make data-driven decisions.
- Evaluate, install, and configure third-party apps from the AppExchange to enhance Salesforce functionality.
Requirements
- Certified Salesforce Administrator, with additional certifications like Advanced Administrator or Platform Developer 1 a plus.
- 3+ years of hands-on experience as a Salesforce Administrator.
- Deep expertise in Salesforce configuration, customization, and integration, with experience across Lightning Platform, Sales Cloud, and Service Cloud.
- Proficient problem solver with strong communication and interpersonal skills, able to navigate complex technical and business challenges.
- Knowledge of APEX, Force.com, SOQL, Triggers, and Visualforce development.
- Experience with Experience Cloud, Einstein, and AI chatbots is a plus.
About Dojo
Dojo is a leading payments company that serves over 140,000 places across the UK. We're committed to building a diverse and inclusive team that reflects the businesses we serve. Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turns transactions into meaningful relationships.
What We Offer
We offer a dynamic and collaborative work environment, with opportunities for growth and development. If you're curious, relentless, and customer-obsessed, we'd love to hear from you.
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