Global Education Coordinator

hace 1 semana


Madrid, Madrid, España Cea Study Abroad A tiempo completo
About CEA Study Abroad

At CEA Study Abroad, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future.

What We Offer

We are committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way. Our mission is built around creating a sense of belonging, celebrating diversity, and promoting inclusivity in all aspects of our operations.

About the Role

We are seeking an exceptional Global Education Coordinator to play a vital role in supporting the success of our study abroad programs during the Fall, Spring, and Summer semesters. As a key member of our team, you will be responsible for managing academic-related communications, serving as a liaison between CEA Study Abroad, partner institutions, and local faculty, and assisting in scheduling courses, managing registration processes, and ensuring students are enrolled in the correct classes.

Your Key Responsibilities
  • Contribute to academic administration by preparing and updating syllabi in accordance with school of record templates and guidelines.
  • Resolve faculty issues and ensure smooth classroom operations, including technology management.
  • Address student inquiries and assist with complaints or academic difficulties.
  • Provide training and support for faculty and students on CEA Study Abroad's academic systems, troubleshooting any issues that arise with learning platforms.
  • Manage academic data in CEA Study Abroad's online academic records system, including tasks such as updating course offerings, class schedules, fees, and accounts.
  • Oversee student course preferences, registration, add/drop processes, withdrawals, attendance tracking, and grading.
  • Monitor student progress and meet with those exhibiting academic or attendance issues, offering guidance to ensure they successfully complete their program abroad.
  • Facilitate regular faculty meetings to keep professors informed of policy updates, new systems, and expectations, encouraging open discussion and feedback.
  • Maintain high academic standards by reinforcing rigorous expectations for both professors and students, ensuring quality education.
Requirements

To succeed in this role, you will need:

  • University degree
  • Fluency in spoken and written English & Spanish
  • Excellent administration and communication skills
  • Previous experience working in Study Abroad & customer service
  • Mature, resourceful, out-going, and assertive
  • Proactive, flexible, and able to work under pressure
  • Responsive team player
  • Solid IT and organizational skills
  • Knowledge of the city and its cultural/leisure offer
  • Personal experience studying/living abroad
  • Experience working in an international environment (with US college students preferred)
  • Licensed to work in the country
Compensation

This full-time temporary contract offers a competitive salary based upon experience and qualifications, along with a comprehensive benefits package.



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