Global Education Coordinator
hace 1 semana
At CEA Study Abroad, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future.
What We OfferWe are committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way. Our mission is built around creating a sense of belonging, celebrating diversity, and promoting inclusivity in all aspects of our operations.
About the RoleWe are seeking an exceptional Global Education Coordinator to play a vital role in supporting the success of our study abroad programs during the Fall, Spring, and Summer semesters. As a key member of our team, you will be responsible for managing academic-related communications, serving as a liaison between CEA Study Abroad, partner institutions, and local faculty, and assisting in scheduling courses, managing registration processes, and ensuring students are enrolled in the correct classes.
Your Key Responsibilities- Contribute to academic administration by preparing and updating syllabi in accordance with school of record templates and guidelines.
- Resolve faculty issues and ensure smooth classroom operations, including technology management.
- Address student inquiries and assist with complaints or academic difficulties.
- Provide training and support for faculty and students on CEA Study Abroad's academic systems, troubleshooting any issues that arise with learning platforms.
- Manage academic data in CEA Study Abroad's online academic records system, including tasks such as updating course offerings, class schedules, fees, and accounts.
- Oversee student course preferences, registration, add/drop processes, withdrawals, attendance tracking, and grading.
- Monitor student progress and meet with those exhibiting academic or attendance issues, offering guidance to ensure they successfully complete their program abroad.
- Facilitate regular faculty meetings to keep professors informed of policy updates, new systems, and expectations, encouraging open discussion and feedback.
- Maintain high academic standards by reinforcing rigorous expectations for both professors and students, ensuring quality education.
To succeed in this role, you will need:
- University degree
- Fluency in spoken and written English & Spanish
- Excellent administration and communication skills
- Previous experience working in Study Abroad & customer service
- Mature, resourceful, out-going, and assertive
- Proactive, flexible, and able to work under pressure
- Responsive team player
- Solid IT and organizational skills
- Knowledge of the city and its cultural/leisure offer
- Personal experience studying/living abroad
- Experience working in an international environment (with US college students preferred)
- Licensed to work in the country
This full-time temporary contract offers a competitive salary based upon experience and qualifications, along with a comprehensive benefits package.
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