International Insurance Programs Manager

hace 4 semanas


Madrid, Madrid, España WTW A tiempo completo
Job Summary

We are seeking a highly skilled and experienced professional to join our team as an International Insurance Programs Manager. In this role, you will be responsible for providing day-to-day client service to allocated international clients and supporting new and existing business for the relevant Business Area.

Key Responsibilities
  • Pre-Renewal: Ensure timely and accurate renewal of client policies.
  • Global & Individual Fronting Programmes: Develop and implement global fronting programmes for clients.
  • Local Programmes: Manage local programmes, including stand-alone policies and compulsory covers.
  • Core Client Documentation: Maintain accurate and up-to-date client documentation.
  • New Business Tenders and Exercises: Support the Business Area in researching and compiling information to support the winning, retaining, and development of profitable clients.
  • General Advice: Provide general advice to clients on risk management and insurance solutions.
  • Business Development: Assist the Business Area in researching and compiling information to support the winning, retaining, and development of profitable clients.
  • Client Relationship Management: Understand clients' business and risk management needs to provide the necessary service to meet their requirements and add additional value.
  • Placement Management: Implement and deliver agreed placement strategies on a client-by-client basis, adhering to all relevant processes.
  • Operational and Service Delivery: Deliver end-to-end ongoing client service, adhering to standardised policies, procedures, and service standards for allocated tasks and activities.
  • Team Management: Help develop the skills, competencies, and knowledge of the International Programme support team.
  • General: Support management and the wider Company in the management of risks applicable to areas of employment and maintain relevant qualifications required for the role.


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