Dutch Customer Service Representative
hace 1 mes
Are you looking for a new challenge in a dynamic and multicultural environment? We have an exciting opportunity for a Dutch-speaking Customer Service Advisor to join our team in Barcelona, Spain.
Your role will involve providing exceptional customer service to clients in the banking sector, handling inquiries and issues related to a banking application. You will be the main point of contact for customers and will work closely with a team to resolve any issues that may arise.
To be successful in this role, you will need to be fluent in Dutch (C2 level) and have a working proficiency in English. Call centre experience is an added value, but not required. You will also need to be able to follow procedures around sensitive data and be flexible and punctual regarding working hours.
We are looking for a candidate who is communicative and empathetic, disciplined and accurate, respectful and positive towards customers, and solution-oriented thinking. If you are a team player who is passionate about delivering exceptional customer service, we would love to hear from you.
Our offer includes paid training, free Spanish lessons, and a unique and atmospheric call centre environment with a good dose of fun. We also offer market-based basic salary with bonus and employee benefits such as meal cards, transport cards, and private insurance.
Join us in Barcelona and take the first step towards a new adventure
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