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IT Support Specialist
hace 1 mes
Our company, Serem, is seeking a highly skilled and motivated IT support specialist to join our team in Las Palmas de Gran Canaria.
About the RoleThis is a full-time position that offers a great work-life balance and the opportunity to develop your technical skills through paid training.
We are looking for someone with high Danish proficiency, fluency in English, and flexibility in working hours. If you have a strong passion for customer service and are eager to provide technical support and IT solutions to Danish-speaking users, this could be an ideal role for you.
Key Responsibilities:
- Provide technical support and IT solutions to clients via phone, email, or chat.
- Resolve hardware and software issues efficiently and effectively.
- Analyze and troubleshoot complex problems using analytical skills and technical knowledge.
- Document and escalate issues when necessary.
Requirements:
- Danish language proficiency (high level).
- Fluency in English (written and spoken).
- Flexibility in working hours.
- Possession of strong communication and interpersonal skills.
Benefits:
- Full-time position with flexible working hours.
- Paid training to enhance your technical and customer service skills.
- Opportunities for growth and professional development within a dynamic and international company.
- An attractive annual salary of €17,000.
Additional Information:
Serem is committed to creating a multicultural and inclusive work environment where diversity is valued, and we do not discriminate based on age, gender, or beliefs. We prioritize corporate social responsibility and collaborate on sustainability projects, including reforestation efforts.
