Housekeeping Training Professional

hace 6 días


Barcelona, Barcelona, España W Barcelona A tiempo completo

About the Role

We are looking for a highly motivated and organized individual to join our Housekeeping team as a Housekeeping Supervisor Trainee. This is an excellent opportunity for someone who is eager to learn and develop their skills in a dynamic and fast-paced environment.

Responsibilities

  • Provide support to the supervisors housekeeping W team, ensuring that all tasks are completed efficiently and effectively.
  • Follow up with customers with complaints or special needs, providing exceptional customer service and resolving issues promptly.
  • Control stock of amenities, including linens, toiletries, and other essentials, to ensure that our guests have everything they need during their stay.
  • Communicate and coordinate room status with other departments, ensuring seamless communication and collaboration.
  • Control timetables and changes for Housekeeping employees, holidays, and bank holidays, ensuring that all staff are aware of their schedules and any changes.
  • Assist with administrative duties to the department, such as data entry, filing, and reporting.
  • Attend department meetings, staying informed about ongoing projects and initiatives.
  • Manage and control of Housekeeping tools and EPIs (Equipment, Products, and Inventories), ensuring that all equipment is properly maintained and that inventory levels are accurate.
  • Support and control of EID (Marriott's user) systems, ensuring that all users have the necessary access and training to perform their jobs effectively.

About Us

We are W Barcelona, a world-renowned hotel chain that prides itself on delivering exceptional service and creating unforgettable experiences for our guests. As a member of our team, you will have the opportunity to work with a diverse group of people from around the world, developing your skills and knowledge in a dynamic and supportive environment.

What We Offer

  • A competitive salary: €28,000 per year
  • A comprehensive benefits package, including health insurance, paid time off, and professional development opportunities
  • The chance to work with a leading hospitality brand and develop your skills in a fast-paced and dynamic environment

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