Administrative Support Specialist with Multilingual Expertise

hace 2 semanas


Laza, Orense, España Teleperformance Spain A tiempo completo

Teleperformance Spain, a leading customer experience management company, is seeking a highly skilled Administrative Support Specialist to join our team in Barcelona.

This role offers a unique opportunity to work with a world-renowned leader in the life sciences industry, providing high-quality research products to laboratories worldwide.

The successful candidate will be responsible for:

  • Tracking shipments using logistic company/couriers online tracking tools
  • Keeping customer/sales rep updated with delivery date, including changes
  • Ensuring that deliveries are complete and in time for planned installation dates
  • Working with local country, preferred 3rd party provider, to gain a quotation based on a specific customer order and make sure that shipment and transfer from Agilent is synchronized with 3rd party provider
  • Working with local country sales team, submit relevant 3PP requests in the proscribed tool and format and follow up to reduce customer quotation delays
  • CRM Database maintenance & support
  • Other country/region specific non-standard admin tasks

The ideal candidate will possess:

  • Native level of French and English
  • Experienced user in SAP/SAP CRM
  • Quick to learn new processes and tools
  • Good verbal and written communication skills in appropriate language
  • Motivation & personality for seeking customer satisfaction and resolution
  • Ability to take initiative, prioritize, and manage time effectively

This is a full-time position with working hours from Monday to Friday. The salary is 20,200€ gross/year, including an attendance bonus. Teleperformance Spain offers a referral program, considerable investment in employees and their career development, and a modern and bright working environment with a dynamic and multicultural atmosphere.



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