Administrative Support Specialist with Multilingual Expertise
hace 2 semanas
Teleperformance Spain, a leading customer experience management company, is seeking a highly skilled Administrative Support Specialist to join our team in Barcelona.
This role offers a unique opportunity to work with a world-renowned leader in the life sciences industry, providing high-quality research products to laboratories worldwide.
The successful candidate will be responsible for:
- Tracking shipments using logistic company/couriers online tracking tools
- Keeping customer/sales rep updated with delivery date, including changes
- Ensuring that deliveries are complete and in time for planned installation dates
- Working with local country, preferred 3rd party provider, to gain a quotation based on a specific customer order and make sure that shipment and transfer from Agilent is synchronized with 3rd party provider
- Working with local country sales team, submit relevant 3PP requests in the proscribed tool and format and follow up to reduce customer quotation delays
- CRM Database maintenance & support
- Other country/region specific non-standard admin tasks
The ideal candidate will possess:
- Native level of French and English
- Experienced user in SAP/SAP CRM
- Quick to learn new processes and tools
- Good verbal and written communication skills in appropriate language
- Motivation & personality for seeking customer satisfaction and resolution
- Ability to take initiative, prioritize, and manage time effectively
This is a full-time position with working hours from Monday to Friday. The salary is 20,200€ gross/year, including an attendance bonus. Teleperformance Spain offers a referral program, considerable investment in employees and their career development, and a modern and bright working environment with a dynamic and multicultural atmosphere.
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