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Data Center Operations Specialist

hace 2 meses


Zaragoza, Zaragoza, España Amazon A tiempo completo
About the Role

We are seeking a highly skilled Data Center Operations Specialist to join our team at Amazon. As a technical resource for our Data Center Engineering team, you will play a critical role in ensuring the overall availability and reliability of our mission-critical Data Center.

Key Responsibilities
  • Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center.
  • Maintain and monitor all Data Center systems, including incidents/events, problems, changes, monitoring, problem escalation/notification/resolution, and other aspects of Data Center support.
  • Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems, and generators.
  • Provide assistance to contractors or data center engineers to ensure proper operation and maintenance of all facility equipment.
  • Deploy new equipment, such as building racks, cabling, and other tasks as necessary.
  • Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems.
Competencies
  • Solve problems through root-cause elimination and understand the broader context.
  • Troubleshoot and problem-solve complex issues.
  • Maintain service level agreements (SLAs) through proactive issue detection and immediate response.
  • Follow procedures, system documentation, and track issues through appropriate entries into a Trouble Ticket system.
  • Demonstrate good judgment and instincts in decision making.
  • Prioritize appropriately in a complex, fast-paced environment.
  • Take ownership for technical issues brought by the customer base.
  • Engage and work collaboratively with other support teams to drive resolution of problems encountered.
Requirements
  • High school or equivalent diploma.
  • Experience in data center engineering.