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Salesforce Technical Architect
hace 2 meses
We are seeking a highly skilled Salesforce Technical Administrator to join our team at Flight Centre Travel Group. As a key member of our technology team, you will be responsible for providing technical guidance and support for our Salesforce platform, ensuring seamless integration with our business processes.
Key Responsibilities- Manage and maintain the Salesforce platform, including configuration, customization, and troubleshooting.
- Collaborate with business analysts and stakeholders to design and implement solutions that meet business requirements.
- Develop and maintain detailed documentation for technical design, case/ticket notes, and lessons learned.
- Communicate and update project status for tasks assigned.
- Work closely with support, governance, and enablement teams on roll-out to users.
- 3-5 years hands-on experience with Salesforce, ideally in an administration role.
- Certified Salesforce Administrator or higher.
- Experience with Lightning UI.
- Strong analytical and problem-solving skills, as well as troubleshooting expertise.
- Ability to prioritize effectively and escalate issues as required.
- Strong working knowledge of Salesforce configuration (Process Builder, Formula fields, Validation rules).
- Strong ability to develop and support Salesforce analytics, including complex reporting and dashboards.
- Experience working with Agile development teams using SCRUM.
- Strong ability to perform data cleansing and mass updates for users.
- Demonstrates constructive conflict resolution skills to ensure a positive outcome for all involved.
- Tick destinations off your bucket list with our discounts on travel and accommodation.
- Enjoy 25 Days Off per year plus 5 Compensation days.
- Learn a new language with our free language learning platform (Global Exam).
- Employee Retention Share Scheme through Equate Plus.
- Various social events to promote networking, the celebration of wins, and sometimes just for fun.
- Enjoy our discounts with GymApp.
- Complementary coffee, drinks, snacks, and fruits at our office location.
- A strong focus on personal development to support you in the evolution of your career.
