Senior Deal Desk Specialist
hace 1 mes
Job Description
We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don't miss your chance. This is our role for those who are goal and success-oriented.
Key Responsibilities
- Manage the end-to-end deal process, from opportunity creation to deal closure.
- Work with the sales team to drive deal structuring, quote approvals, contracting exceptions, and all aspects of the deal cycle.
- Serve as the Escalation focal point for the Regional Deal Desk team for all complex deals as well as back up when required.
- Work with legal and finance teams to review and approve contracts.
- Partner with internal stakeholders, structure and manage an approval process for complex enterprise deals to meet customer needs, streamline sales cycles, and align with Semrush's operational policies and accounting practices.
- Act as a liaison between sales, legal, finance, and operations teams to resolve deal-related issues.
- Provide training and support to sales teams on deal desk processes and best practices.
- Work cross-functionally across Sales, Operations, Legal, and Finance to help design and implement global business processes to drive deal velocity and maintain fiscal/legal governance.
- Work closely with IT to develop our technology strategy for the deal desk to complement the business processes.
- Continuously assess and improve deal desk processes to enhance efficiency and effectiveness, adapting to the evolving needs of the business.
Requirements
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of 5 years of experience in a deal desk, sales operations, or similar role within a SaaS or technology company.
- Strong understanding of sales processes and contract management.
- Proficiency in CRM and ERP systems (e.g., Salesforce, Oracle) and CPQ tools.
We're Looking for
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong organizational skills and ability to manage multiple complex tasks concurrently.
- Detail-oriented with a focus on accuracy and compliance.
We will try to create all the right conditions for you to work and rest comfortably.
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