Global Accounts Specialist

hace 3 semanas


Madrid, Madrid, España Amex A tiempo completo
Be Part of a Global Community

You have the power to progress people and businesses in incredible ways. When you join Team Amex, you become part of a diverse community of colleagues committed to backing our customers, communities, and each other.

About Us

We prioritize your holistic well-being through physical, financial, and mental health support. Enjoy benefits like competitive base salaries, bonus incentives, comprehensive medical insurance, flexible working models, generous paid parental leave policies, and free access to global on-site wellness centers.

Job Description

As a key player in new account applications, you will process applications in line with anti-money laundering regulations. Your tasks include front office and back-office duties, delivering world-class customer service, and building meaningful relationships with our customers.

Responsibilities:
  • Process new account applications in accordance with anti-money laundering regulations
  • Deliver exceptional customer service via inbound, outbound calls, emails, and system processing
  • Analyse and complete applications while identifying process gaps and raising issues to leadership
Requirements:

To succeed in this role, you should possess fluency in French written and oral skills, strong interpersonal communication skills, and experience with customer service in the French market. You should also be goal-oriented, KPI driven, and able to work in a fast-paced environment.

A competitive salary is offered for this position: $65,000 - $80,000 per year, depending on location and experience.



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