Cloud Transformation Specialist

hace 4 días


Barcelona, Barcelona, España Microsoft A tiempo completo

Company Overview

Microsoft is a globally led, digital-first scale organization dedicated to empowering customers through the unique value of the cloud. Our Sales Team plays a crucial role in this mission by providing best-in-class digital engagement and partner co-selling.

About the Role

We are seeking a highly driven Cloud Transformation Specialist with excellent communication skills to join our team. As a key member, you will support a dedicated set of customers in achieving their business objectives through digital transformation. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.

Responsibilities

- Be the central point in maintaining strong customer relationships and advocating for customers within the organization/Microsoft.
- Ensure continuity of customer accounts and monitor customer satisfaction metrics by proactively establishing conditions of satisfaction at the outset of engagement and managing the escalation process.
- Leverage specialized and technical resources and other roles to provide customers with the expertise they need across our product set.
- Ensure the account team of specialized resources that support the customers is aligned on customer goals and expectations.
- Proactively build and maintain strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as the business priorities; demonstrate a strong understanding of the customers' business strategy and the direction of the industry.

Qualifications

- Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field of sales and negotiation experience or related work or internship experience with year-over-year growth. OR equivalent experience.
- Excellent Communicator. Strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills.
- High Performer. Highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete effectively against skilled and diverse competition.
- Work cohesively with members of the Microsoft sales & services team, Microsoft partners, engineering, and marketing to solve customer and partner issues, leverage best practices, & deliver results.
- Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses - positive approach to problem solving, learning, and development.
- Fluent Dutch speaking is preferred.

Estimated Salary Range: $80,000 - $110,000 per year.

Benefits and Perks: Microsoft offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, paid time off, and access to exclusive employee discounts.



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