Ecommerce Operations Director
hace 5 días
At Blue Brands, we are a fast-growing e-commerce company that specializes in innovative solutions. Our leading brands, Zura and Pluxy, cater to niche markets with specialized products for health and beauty.
The RoleWe are looking for a motivated Chief Operating Officer who values the contributions of others and approaches tasks with a listening ear, recognizing that collective insights often lead to the best outcomes. The ideal leader possesses a knack for seeing the bigger picture and anticipating long-term outcomes while making informed decisions.
Responsibilities- Inventory Logistics: Oversee and collaborate with the Inventory Manager to ensure efficient and accurate inventory management.
- Finances: Lead the hiring process for a bookkeeper and oversee bookkeeping to ensure accuracy, timeliness, and compliance.
- HR/Payroll: Oversee and manage all HR-related activities to ensure compliance and optimal employee satisfaction.
- C customer Support: Directly manage Customer Support managers and review customer support strategies to ensure alignment with brand values and business goals.
- Product Development: Collaborate closely with agents and suppliers during product development and oversee testing phases to ensure quality and alignment with brand standards.
- Partnerships: Manage affiliate network partnerships and coordinate with internal teams to ensure seamless operations.
- Excellent English written and verbal communication skills.
- At least 3+ years of COO or similar operational leadership experience.
- At least 3+ years of Ecommerce experience (D2C).
- Experience scaling at least one e-commerce brand in the health and/or beauty niche from $10 million to over $50 million.
- Ability to juggle different roles, including strategic planning, hiring personnel, and handling partnerships.
$120,000 - $180,000 per year, depending on location and experience.
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