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Campervan Station Manager
hace 2 meses
About the Role
We are seeking a highly motivated and organized Campervan Station Manager to join our team. As a key member of our location management team, you will be responsible for the day-to-day operations of our campervan station, ensuring seamless customer experiences and efficient processes.
Key Responsibilities
- Lead and manage the on-site team, providing guidance and support to ensure excellent customer service and high-quality operations.
- Collaborate with central departments to oversee day-to-day operations, implement existing standards and processes, and contribute innovative ideas to improve efficiency.
- Maintain constant communication with international teams to ensure ongoing improvements and best practices.
- Recruit and build a high-performing team, seeking the right talent for your location.
- Oversee the local vehicle fleet for rental and sales, ensuring documentation, maintenance, cleanliness, and coordination with local service partners.
- Advise customers on our products and services, ensuring they have a positive experience and become happy roadsurfers.
Requirements
- Successfully completed training or studies in a relevant subject area or comparable qualification.
- At least 1-2 years of relevant work experience, preferably in areas such as car rental, tourism, or similar - career changers are welcome.
- Experience in leading employees or teams is advantageous.
- High service and customer orientation with a friendly and open demeanor.
- You are a hands-on and effective communicator.
- You are a resilient problem solver and highly organized.
- You speak excellent English, and on top, you also speak the language for the country you applied for fluently.
- Driver's license Class B.
About roadsurfer
We are a fast-growing team with ambitious goals and a great team spirit. We stick together and combine a brutal hands-on mentality with fun at work. It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel. We are more than Europe's largest campervan rental company. In 2021, we launched our platform roadsurfer spots in addition to our other products rent, abo, and sales – a platform where you can discover and book unique camping spots. But that's only the beginning. We are growing fast, so hop on board and join us on our journey. We're looking for motivated and passionate people whose hearts beat for campers. Wanna spread the roadsurfer spirit across the globe with us?
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