Luxury Hotel Concierge Assistant

hace 3 semanas


Madrid, Madrid, España Rosewood Hotel Group A tiempo completo
Job Description:

In this prestigious role, you will be responsible for delivering exceptional guest experiences as a key member of the Rosewood Hotel Group team. As a Luxury Hotel Concierge Assistant, your primary goal is to provide seamless and personalized service to our discerning guests, ensuring their every need is met with efficiency, discretion, and a genuine passion for hospitality.

Key Responsibilities:
  • Provide general information and respond to queries from guests in a courteous and professional manner
  • Organize special requests with impeccable attention to detail and a focus on exceeding expectations
  • Fulfill requests with speed and accuracy, utilizing language skills in Spanish and English to communicate effectively with guests
  • Maintain excellent knowledge of hotel facilities, services, and local attractions to offer tailored recommendations and enhance the guest experience
Requirements and Qualifications:

To succeed in this role, you will possess strong communication and interpersonal skills, with the ability to work well under pressure and maintain a calm demeanor in fast-paced environments. Proficiency in Excel, Word, and Opera is also essential, as is a deep understanding of the ultra-luxury hotel industry.

Compensation and Benefits:

This exciting opportunity comes with an attractive salary range of $55,000 - $65,000 per annum, reflecting the company's commitment to rewarding its top talent. In addition to a competitive remuneration package, successful candidates can expect a comprehensive benefits program, including opportunities for career growth and development within the Rosewood Hotel Group.



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