Luxury Hotel Concierge Assistant
hace 3 semanas
In this prestigious role, you will be responsible for delivering exceptional guest experiences as a key member of the Rosewood Hotel Group team. As a Luxury Hotel Concierge Assistant, your primary goal is to provide seamless and personalized service to our discerning guests, ensuring their every need is met with efficiency, discretion, and a genuine passion for hospitality.
Key Responsibilities:- Provide general information and respond to queries from guests in a courteous and professional manner
- Organize special requests with impeccable attention to detail and a focus on exceeding expectations
- Fulfill requests with speed and accuracy, utilizing language skills in Spanish and English to communicate effectively with guests
- Maintain excellent knowledge of hotel facilities, services, and local attractions to offer tailored recommendations and enhance the guest experience
To succeed in this role, you will possess strong communication and interpersonal skills, with the ability to work well under pressure and maintain a calm demeanor in fast-paced environments. Proficiency in Excel, Word, and Opera is also essential, as is a deep understanding of the ultra-luxury hotel industry.
Compensation and Benefits:This exciting opportunity comes with an attractive salary range of $55,000 - $65,000 per annum, reflecting the company's commitment to rewarding its top talent. In addition to a competitive remuneration package, successful candidates can expect a comprehensive benefits program, including opportunities for career growth and development within the Rosewood Hotel Group.
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