Chief Business Solutions Architect

hace 4 días

Barcelona, Barcelona, España Cloudpay A tiempo completo

Job Summary

The Director of Business Solutions will lead a high-performing team of Business Analysts to bridge the gap between Cloudpay's strategic business needs and innovative technology solutions facing internal and customer end-users. This role is crucial in shaping Cloudpay's future by designing and delivering impactful business solutions that drive efficiency, scalability, and customer satisfaction.

Key Responsibilities

• Leadership & Strategy: Lead and mentor the Business Solutions team, ensuring the delivery of solutions that align with Cloudpay's strategic goals. Drive the team's vision to support operational excellence, global expansion, and innovation.

• Solution Design: Collaborate with stakeholders to identify business needs, define detailed requirements, and architect solutions that address business objectives, ensuring alignment with the broader company strategy.

• Requirements Gathering & Analysis: Lead workshops, interviews, and research efforts to gather comprehensive business and system requirements. Translate these into actionable insights and solutions.

• Stakeholder Engagement: Build strong relationships with cross-functional teams, including IT, product management, operations, and external partners. Ensure that solutions are delivered with precision, meeting both technical and business expectations.

• Process Optimization: Conduct in-depth analysis of current business processes, identifying bottlenecks and inefficiencies. Develop and propose enhancements that improve productivity, automation, and overall business performance.

• Project Management & Oversight: Oversee the full lifecycle of solution development projects, from concept through execution. Ensure projects are delivered on time, within budget, and to the highest quality standards.

• Team Development & Growth: Lead, mentor, and develop the Business Analysts team, ensuring they maintain high standards of analysis and problem-solving. Foster a culture of continuous improvement, collaboration, and professional growth.

Performance Indicators

• Strategic Contribution: Deliver business solutions that directly support Cloudpay's strategic goals, especially in the areas of automation, digital transformation, and operational efficiency.

• Efficiency & KPIs: Drive measurable improvements in business efficiency, as reflected in key performance indicators (KPIs), particularly those related to automation and process optimization.

• Solution Impact: Deliver fit-for-purpose solutions within agreed timelines, ensuring a measurable positive impact on business performance and stakeholder satisfaction.

About Cloudpay

Cloudpay is a leading provider of innovative technology solutions. We are committed to delivering high-quality business solutions that drive efficiency, scalability, and customer satisfaction.

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