Data Platform Program Manager
hace 3 semanas
Microsoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers further.
We're a world of more possibilities, more innovation, more openness, and sky's the limit thinking in a cloud-enabled world.
Our Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence.
We're building the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.
Within Azure Data, the business intelligence team builds and maintains Power BI, the undisputed leader in BI tools in the industry today.
Power BI's core value proposition is to enable end users to get answers and insights from their data through data visualization.
The Fabric Customer Advisory Team (CAT) is hiring a Customer Experience Program Manager.
The CAT team works with some of the largest and most important Fabric customers in the world to solve problems, educate on best practices, and collect and curate product feedback and ensure it gets used when new features are planned in Fabric.
We value differences and different perspectives, seeking them out and inviting them in so we can tap into the collective power of everyone in the company.
As a result, our customers are better served.
Key Responsibilities:
- Identify and utilize engineering tools, customer telemetry, and direct customer input to flag patterns of defects or issues across customers.
- Track customer incidents and engage with challenging and strategic customers and partners to understand the issue, inform them about active cases, and communicate progress and next steps to customers.
- Contribute to or investigate and troubleshoot issues using diagnostics, ensuring issues or incidents reported by customers are moving through the system.
- Gather and synthesize feedback from challenging and strategic customers and partners with broader context to learn ways in which customers and partners use the product and identify feature and knowledge gaps, misconfigurations, metrics, and key performance indicators (KPIs) in the current product.
- Collaborate with partners and stakeholders to discuss product strategy and product roadmaps by understanding customer scenarios.
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Data Platform Program Manager
hace 3 semanas
Barcelona, Barcelona, España Microsoft A tiempo completoAbout the RoleMicrosoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.The Azure Data engineering team is leading the transformation of analytics in the world of...
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Data Platform Program Manager
hace 3 semanas
Barcelona, Barcelona, España Microsoft A tiempo completoJob SummaryMicrosoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.The Azure Data engineering team is leading the transformation of analytics in the world of...
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