Harley-Davidson Brand Ambassador

hace 2 semanas

Barcelona, Barcelona, España Cpm International A tiempo completo
Job Title:

Harley-Davidson Brand Ambassador

Job Description:

Cpm International is seeking a highly skilled and passionate Brand Ambassador to represent Harley-Davidson in our global markets. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the Harley-Davidson brand through various channels.

Key Responsibilities:
  • Represent the Harley-Davidson brand and its values in all customer interactions
  • Provide bespoke and exceptional customer service through various communication channels
  • Manage customer relationships to develop and retain customers and members
  • Process payments on behalf of HOG members
  • Drive revenue opportunities through cross-selling and upselling
  • Capture customer feedback and report back to management for improved customer experience
  • Maintain and update HOG member records on Salesforce
Requirements:
  • Fluent level of Dutch or German with exceptional grammar and spelling skills
  • High level of English (both written and spoken)
  • Fluent level of German is a plus
  • Excellent written and verbal communication skills across languages supported
  • Positive, enthusiastic, friendly personality, a natural communicator
  • Strong listening and influencing skills
  • Ability to perform under pressure and think quickly
  • Ability to handle complaints and difficult customers
  • Passion for motorcycles is a plus
Benefits:
  • Temporary contract for 9 months with a 1-month probation period
  • Full-time position with 39 hours/week
  • Working days/Hours: Mon-Fri, 9am-6pm
  • Salary: €20,349

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